The Cincinnati Insurance Companies
Surety - Coordinator - Large Contract
The Cincinnati Insurance Companies, Fairfield, Ohio, United States, 45014
Overview
The Cincinnati Insurance Companies are seeking a Surety - Coordinator - Large Contract. This role is based at our Headquarters in Fairfield, Ohio. The position is in the Surety department and involves data entry and customer service-related work. The pay range is $35,000 - $45,000, with potential eligibility for an annual cash bonus and stock incentives based on company and individual performance. Be prepared to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills in a supportive environment. Responsibilities
Follow operations and Surety department best practices Handle a moderate to high level of customer service by phone and email, effectively, within authority and independently Train with the goal of achieving improvement and independence Process new business, renewals, endorsements and cancellations of policies and bonds within authority or as directed by underwriter Maintain files, prepare documents, and perform mailings Code and rate bonds Data entry in various department applications and company systems Research and resolve accounting discrepancies Act as direct contact with accounting and agents to solve discrepancies without involving underwriter Communicate verbally and in writing with agents, managers, underwriters, Surety Field Reps and accounting Understand and apply operations and Surety department best practices Handle basic to moderate level of customer service by phone and email, effectively and within authority Complete daily activities with minimal guidance from senior coordinators, other coordinators or team manager, showing increasing independence and decision-making capability Process agency changes/transfers and closings on policies and bonds Qualifications
Exhibit good communication and listening skills Typing speed of 50 WPM Develop problem-solving skills Recognize when to ask questions Basic skills in MS Word, Excel, and Access Build positive relationships with agents, team members, department associates and agency accounting Strong, clear and concise communication Effective problem-solving abilities Maintain awareness of and help with team needs and goals; assist with backlog and travel planning as needed Remain calm and patient under stressful circumstances Manage an increased workload, including extra assignments Demonstrate a positive attitude, be friendly and approachable, assist others and adapt to change Manage time effectively and multitask Benefits and Environment
We promote lifelong learning and provide tools and training to help you be successful and build a meaningful career in insurance. Additional Information
Location: Cincinnati, OH ( Fairfield, Ohio ) Employment type: Contract Job function: Administrative Industries: Insurance Equal employment opportunity is provided to all qualified persons without regard to race, creed, color, sex (including sexual orientation, gender identity and transgender status), religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws.
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The Cincinnati Insurance Companies are seeking a Surety - Coordinator - Large Contract. This role is based at our Headquarters in Fairfield, Ohio. The position is in the Surety department and involves data entry and customer service-related work. The pay range is $35,000 - $45,000, with potential eligibility for an annual cash bonus and stock incentives based on company and individual performance. Be prepared to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills in a supportive environment. Responsibilities
Follow operations and Surety department best practices Handle a moderate to high level of customer service by phone and email, effectively, within authority and independently Train with the goal of achieving improvement and independence Process new business, renewals, endorsements and cancellations of policies and bonds within authority or as directed by underwriter Maintain files, prepare documents, and perform mailings Code and rate bonds Data entry in various department applications and company systems Research and resolve accounting discrepancies Act as direct contact with accounting and agents to solve discrepancies without involving underwriter Communicate verbally and in writing with agents, managers, underwriters, Surety Field Reps and accounting Understand and apply operations and Surety department best practices Handle basic to moderate level of customer service by phone and email, effectively and within authority Complete daily activities with minimal guidance from senior coordinators, other coordinators or team manager, showing increasing independence and decision-making capability Process agency changes/transfers and closings on policies and bonds Qualifications
Exhibit good communication and listening skills Typing speed of 50 WPM Develop problem-solving skills Recognize when to ask questions Basic skills in MS Word, Excel, and Access Build positive relationships with agents, team members, department associates and agency accounting Strong, clear and concise communication Effective problem-solving abilities Maintain awareness of and help with team needs and goals; assist with backlog and travel planning as needed Remain calm and patient under stressful circumstances Manage an increased workload, including extra assignments Demonstrate a positive attitude, be friendly and approachable, assist others and adapt to change Manage time effectively and multitask Benefits and Environment
We promote lifelong learning and provide tools and training to help you be successful and build a meaningful career in insurance. Additional Information
Location: Cincinnati, OH ( Fairfield, Ohio ) Employment type: Contract Job function: Administrative Industries: Insurance Equal employment opportunity is provided to all qualified persons without regard to race, creed, color, sex (including sexual orientation, gender identity and transgender status), religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws.
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