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Marshall Retail Group

Customer Service Associate, Excalibur

Marshall Retail Group, Las Vegas, Nevada, us, 89105

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Join our

Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!

The

Customer Service Associate

will provide excellent service to customers in a timely, courteous, and friendly fashion.

Location:

Excalibur Hotel- Las Vegas, NV 89118 US

Schedule:

Weekend availability required

Pay:

$15.00 / hourly

Benefits

Medical, Dental, and Vision Insurance

Employer-Paid Life Insurance

Disability Insurance

Paid Time Off

Paid Parental Leave

401(k) with company match

Employee Discount

Job Responsibilities

Handles each customer in a courteous and gracious manner

Maximize sales by achieving add-on sales and recommendations

Knowledge of the store’s stock; stock varies by store location

Assists in the upkeep of the store by maintaining store displays and merchandising.

Assists with inventory and receiving of merchandise

Replenish backstock to maintain appropriate levels of merchandise on the floor

Markdown merchandise as needed.

CSA’s may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store – they may not open the store

Other duties may be assigned

1 year + retail sales and/or cash handling experience

Excellent communication and people skills

Ability to multitask and problem solve

TAM Card may be required depending on location

Additional Security clearance may be required depending on location

Satisfactory Criminal Background Check and Drug Testing May be required depending on location

Additional Requirements

Limited sitting

Frequent standing, walking, climbing, crouching, bending, pushing, or pulling

Normal or corrected vision and hearing

Can distinguish varying or specific colors, patterns, or materials to assist customers

Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures

Typically, indoors

Typically, in a consistent temperature

Use of fine motor hand functions

Lift 0-60 lbs with or without reasonable accommodation

About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

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