Sam's Club
Job Title
(USA) Tire and Battery Service Advisor – Sam's Club, Springfield, MO Compensation
Base pay range: $18.00/hr – $25.00/hr Responsibilities
Team Member
– collaborate with team members to fulfil sales and service requests, educate other associates on tools tasks resources, mentor new technicians, communicate and develop interpersonal skills for providing safe and efficient customer service. Expert
– demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, point‑of‑sale systems, phone and in‑person selling techniques. Techie
– leverage digital tools to plan for and drive sales, improve the service experience, elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them. Owner
– communicate equipment tools and supplies needs to TBC Lead, track and monitor returns and special orders, operate cash registers, processing transactions, working hands‑on in the physical area, maintaining accurate inventory audit safety and compliance standards, reporting TBC complaints, safety hazards and problems with products services and work areas, completing paperwork logs and other required documentation, ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures, identifying member needs, assisting members with purchasing decisions and resolving issues and concerns. Talent Ambassador
– act as a brand advocate by valuing the members experience in the TBC area and modeling high‑quality service and products, developing influencing and inspiring others for working in a style that is respectful, supportive and team oriented, understanding the roadblocks and assisting in training team members, complying with company policies, procedures and standards of ethics and integrity, executing business processes and practices, completing work assignments and priorities by using policies data and resources, collaborating with managers coworkers customers and other business partners, identifying priorities deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback, supporting changes and creating a culture of belonging. Benefits
Health benefits – medical, vision and dental coverage Financial benefits – 401(k), stock purchase and company‑paid life insurance Paid time off benefits – PTO, parental leave, family care leave, bereavement, jury duty and voting, PPTO for vacation, sick leave, holidays or other purposes, meeting or exceeding required laws Other benefits – short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U – company‑paid education benefit program for full‑time and part‑time associates Minimum Qualifications
Valid state‑issued driver’s license. 18 years of age or older. Preferred Qualifications
Auto service industry, Retail Experience. Policy Statement
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr
(USA) Tire and Battery Service Advisor – Sam's Club, Springfield, MO Compensation
Base pay range: $18.00/hr – $25.00/hr Responsibilities
Team Member
– collaborate with team members to fulfil sales and service requests, educate other associates on tools tasks resources, mentor new technicians, communicate and develop interpersonal skills for providing safe and efficient customer service. Expert
– demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, point‑of‑sale systems, phone and in‑person selling techniques. Techie
– leverage digital tools to plan for and drive sales, improve the service experience, elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them. Owner
– communicate equipment tools and supplies needs to TBC Lead, track and monitor returns and special orders, operate cash registers, processing transactions, working hands‑on in the physical area, maintaining accurate inventory audit safety and compliance standards, reporting TBC complaints, safety hazards and problems with products services and work areas, completing paperwork logs and other required documentation, ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures, identifying member needs, assisting members with purchasing decisions and resolving issues and concerns. Talent Ambassador
– act as a brand advocate by valuing the members experience in the TBC area and modeling high‑quality service and products, developing influencing and inspiring others for working in a style that is respectful, supportive and team oriented, understanding the roadblocks and assisting in training team members, complying with company policies, procedures and standards of ethics and integrity, executing business processes and practices, completing work assignments and priorities by using policies data and resources, collaborating with managers coworkers customers and other business partners, identifying priorities deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback, supporting changes and creating a culture of belonging. Benefits
Health benefits – medical, vision and dental coverage Financial benefits – 401(k), stock purchase and company‑paid life insurance Paid time off benefits – PTO, parental leave, family care leave, bereavement, jury duty and voting, PPTO for vacation, sick leave, holidays or other purposes, meeting or exceeding required laws Other benefits – short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U – company‑paid education benefit program for full‑time and part‑time associates Minimum Qualifications
Valid state‑issued driver’s license. 18 years of age or older. Preferred Qualifications
Auto service industry, Retail Experience. Policy Statement
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr