Customer Service Rep I - PHC - Phoenix, AZ
Lincare Holdings, Phoenix, Arizona, United States, 85003
This employee communicates with customers to answer questions, resolve problems, and identify ongoing or additional product/service needs. They also support compliance with physician directions.
Job Responsibilities:
Communicate with customers through inbound and outbound manual calls, as well as outbound calls generated via an automated dialer system. Document calls and customer intakes in the computerized record-keeping system (Productivity). Verify and update demographic information, such as address and telephone number, in computerized records.
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Communicate with customers through inbound and outbound manual calls, as well as outbound calls generated via an automated dialer system. Document calls and customer intakes in the computerized record-keeping system (Productivity). Verify and update demographic information, such as address and telephone number, in computerized records.
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