Customer ServiceSales Representative
Ogburnstation Meat Market, Winston Salem, North Carolina, United States, 27104
Benefits:
401(k) matching
Employee discounts
Flexible schedule
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary:
We are seeking a
Customer Service/Sales Representative
to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions to ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities: Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Use best practices in customer service techniques to develop rapport and build relationships with customers Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Interact with a high volume of customers in-store and provide excellent customer service Qualifications: High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
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Customer Service/Sales Representative
to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions to ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities: Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Use best practices in customer service techniques to develop rapport and build relationships with customers Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Interact with a high volume of customers in-store and provide excellent customer service Qualifications: High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
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