Astrana Health
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Scheduler (Bilingual Chinese)
role at
Astrana Health 1 day ago Be among the first 25 applicants Join to apply for the
Scheduler (Bilingual Chinese)
role at
Astrana Health Compensation:
$19.00 - $21.00 / hour
Department:
Clinic Ops Location:
9700 Flair Drive, El Monte, CA 91731 Compensation:
$19.00 - $21.00 / hour
Description
Astrana Health is seeking a detail-oriented and bilingual Scheduler to join our team. In this role, you’ll be responsible for coordinating patient appointments, managing communication with providers and patients, and supporting the daily operations of the department. Fluency in Mandarin is required, and additional language skills are a plus. This position is ideal for someone who is organized, proactive, and committed to delivering exceptional patient service in a healthcare setting.
What You'll Do
Answer phone calls promptly and transfer to the appropriate department Schedule radiology procedures and exams; provide preparation instructions to patients Review and confirm referring provider orders and insurance authorizations Contact patients and physician offices to confirm appointments and deliver exam prep details Verify insurance coverage as needed Monitor and respond to incoming faxes from referring providers Fax reports to requesting physician offices Provide interpretation or translation as needed (Mandarin required) Assist other departments with obtaining medical history or insurance information Contact IPAs or insurance providers to initiate authorization requests as directed Request prior imaging records from outside facilities when necessary Cross-train and support front desk operations as needed Complete other administrative duties as assigned by supervisors or managers Participate in monthly office meetings
Qualifications
Fluency in Mandarin is a must; additional language skills are a plus Prior experience in a medical or radiology office preferred Familiarity with insurance verification and scheduling systems Strong communication and interpersonal skills Excellent time management and multitasking abilities Dependable, team-oriented, and patient-focused You’d Be Great for This Role if:
You’ve verified insurance before and can confidently navigate different health plans You enjoy interacting with patients and making sure they feel informed and cared for You’re a strong communicator who can work well with both clinical and administrative teams
Environmental Job Requirements and Working Conditions
This is a full-time, in-person position with a schedule of Monday–Friday during standard business hours, plus rotating half-day Saturdays. The role is based at our clinic located at: 18575 E. Gale Ave., Suite 105, City of Industry, CA 91748. The total compensation target pay range for this role is: $19.00 - $21.00 per hour. The salary range represents our national target range for this role
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at Astrana Health by 2x Sign in to set job alerts for “Scheduler” roles.
Hawthorne, CA $75,000.00-$95,000.00 3 weeks ago Hawthorne, CA $110,000.00-$145,000.00 2 days ago ABA Clinic Scheduler / Office Assistant FULL TIME $20-25/hour
Los Angeles, CA $130,000.00-$150,000.00 2 weeks ago Los Angeles, CA $145,000.00-$165,000.00 1 month ago Monterey Park, CA $165,000.00-$170,000.00 6 days ago Los Angeles, CA $115,400.00-$151,425.00 2 weeks ago Junior Project Controls Specialist - Scheduler
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Scheduler (Bilingual Chinese)
role at
Astrana Health 1 day ago Be among the first 25 applicants Join to apply for the
Scheduler (Bilingual Chinese)
role at
Astrana Health Compensation:
$19.00 - $21.00 / hour
Department:
Clinic Ops Location:
9700 Flair Drive, El Monte, CA 91731 Compensation:
$19.00 - $21.00 / hour
Description
Astrana Health is seeking a detail-oriented and bilingual Scheduler to join our team. In this role, you’ll be responsible for coordinating patient appointments, managing communication with providers and patients, and supporting the daily operations of the department. Fluency in Mandarin is required, and additional language skills are a plus. This position is ideal for someone who is organized, proactive, and committed to delivering exceptional patient service in a healthcare setting.
What You'll Do
Answer phone calls promptly and transfer to the appropriate department Schedule radiology procedures and exams; provide preparation instructions to patients Review and confirm referring provider orders and insurance authorizations Contact patients and physician offices to confirm appointments and deliver exam prep details Verify insurance coverage as needed Monitor and respond to incoming faxes from referring providers Fax reports to requesting physician offices Provide interpretation or translation as needed (Mandarin required) Assist other departments with obtaining medical history or insurance information Contact IPAs or insurance providers to initiate authorization requests as directed Request prior imaging records from outside facilities when necessary Cross-train and support front desk operations as needed Complete other administrative duties as assigned by supervisors or managers Participate in monthly office meetings
Qualifications
Fluency in Mandarin is a must; additional language skills are a plus Prior experience in a medical or radiology office preferred Familiarity with insurance verification and scheduling systems Strong communication and interpersonal skills Excellent time management and multitasking abilities Dependable, team-oriented, and patient-focused You’d Be Great for This Role if:
You’ve verified insurance before and can confidently navigate different health plans You enjoy interacting with patients and making sure they feel informed and cared for You’re a strong communicator who can work well with both clinical and administrative teams
Environmental Job Requirements and Working Conditions
This is a full-time, in-person position with a schedule of Monday–Friday during standard business hours, plus rotating half-day Saturdays. The role is based at our clinic located at: 18575 E. Gale Ave., Suite 105, City of Industry, CA 91748. The total compensation target pay range for this role is: $19.00 - $21.00 per hour. The salary range represents our national target range for this role
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at Astrana Health by 2x Sign in to set job alerts for “Scheduler” roles.
Hawthorne, CA $75,000.00-$95,000.00 3 weeks ago Hawthorne, CA $110,000.00-$145,000.00 2 days ago ABA Clinic Scheduler / Office Assistant FULL TIME $20-25/hour
Los Angeles, CA $130,000.00-$150,000.00 2 weeks ago Los Angeles, CA $145,000.00-$165,000.00 1 month ago Monterey Park, CA $165,000.00-$170,000.00 6 days ago Los Angeles, CA $115,400.00-$151,425.00 2 weeks ago Junior Project Controls Specialist - Scheduler
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr