YMCA of Greater Montgomery
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Member Service Staff
role at
YMCA of Greater Montgomery 2 days ago Be among the first 25 applicants Join to apply for the
Member Service Staff
role at
YMCA of Greater Montgomery YMCA of Greater Montgomery provided pay range
This range is provided by YMCA of Greater Montgomery. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$10.00/hr - $10.00/hr The Member Service Staff is responsible for welcoming members and guests into the facility, for answering and transferring calls, inputting information into the computer, and for communicating policy and program information to visitors at the desk. In addition, every position in the Montgomery YMCA is responsible for upholding the Christian principles that are central to our mission by modeling behaviors that exemplify the four pillars of character - caring, honesty, respect and responsibility.
This job listing is for Monday, Thursday and Fridays 3:00pm-8:00pm. ( 7:00pm Fridays)
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
Greet members (by name) and visitors in a positive and professional manner as a representative of the YMCA; ensures the security of the facility enforcing policy regarding visitors Handle and solve member concerns Answer the telephone in a prompt, courteous manner – three ring rule applies No one left “on hold” for more than 30 seconds without personal contact Provide all needed information on phone messages taken and give correct information to callers Member sign-up and program registration all done correctly and in a timely manner Enter receipt information correctly for membership and programs Be accountable for all money collected during your shift. Money and receipt total should match Perform routine filing and copying as needed Perform facility access control duties by scanning member’s cards and entering visitors in the computer program. Maintain clean and professional appearance for self and facility. Wear staff shirt. Wear nametag. (shorts and skirts of moderate length, no blue jeans) Understand and be able to apply emergency procedures Open and/or secure building at the close of business as necessary.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be at least 18 years old. Must be multi-task oriented. Basic use and knowledge of computers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Current CPR/AED certification or must certify within 30 days of employment
Must complete YMCA Safety Trainings within 14 days of employment
Benefits Include
YMCA Membership Program Discounts 12% Employer Funded Retirement Plan (once eligible) Optional 403B Retirement Savings Account Professional Development Opportunities and Trainings
The YMCA of Greater Montgomery is proud to be an equal opportunity employer. Employment is subject to a background check. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Non-profit Organizations Referrals increase your chances of interviewing at YMCA of Greater Montgomery by 2x Sign in to set job alerts for “Service Specialist” roles.
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Member Service Staff
role at
YMCA of Greater Montgomery 2 days ago Be among the first 25 applicants Join to apply for the
Member Service Staff
role at
YMCA of Greater Montgomery YMCA of Greater Montgomery provided pay range
This range is provided by YMCA of Greater Montgomery. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$10.00/hr - $10.00/hr The Member Service Staff is responsible for welcoming members and guests into the facility, for answering and transferring calls, inputting information into the computer, and for communicating policy and program information to visitors at the desk. In addition, every position in the Montgomery YMCA is responsible for upholding the Christian principles that are central to our mission by modeling behaviors that exemplify the four pillars of character - caring, honesty, respect and responsibility.
This job listing is for Monday, Thursday and Fridays 3:00pm-8:00pm. ( 7:00pm Fridays)
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
Greet members (by name) and visitors in a positive and professional manner as a representative of the YMCA; ensures the security of the facility enforcing policy regarding visitors Handle and solve member concerns Answer the telephone in a prompt, courteous manner – three ring rule applies No one left “on hold” for more than 30 seconds without personal contact Provide all needed information on phone messages taken and give correct information to callers Member sign-up and program registration all done correctly and in a timely manner Enter receipt information correctly for membership and programs Be accountable for all money collected during your shift. Money and receipt total should match Perform routine filing and copying as needed Perform facility access control duties by scanning member’s cards and entering visitors in the computer program. Maintain clean and professional appearance for self and facility. Wear staff shirt. Wear nametag. (shorts and skirts of moderate length, no blue jeans) Understand and be able to apply emergency procedures Open and/or secure building at the close of business as necessary.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be at least 18 years old. Must be multi-task oriented. Basic use and knowledge of computers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Current CPR/AED certification or must certify within 30 days of employment
Must complete YMCA Safety Trainings within 14 days of employment
Benefits Include
YMCA Membership Program Discounts 12% Employer Funded Retirement Plan (once eligible) Optional 403B Retirement Savings Account Professional Development Opportunities and Trainings
The YMCA of Greater Montgomery is proud to be an equal opportunity employer. Employment is subject to a background check. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Non-profit Organizations Referrals increase your chances of interviewing at YMCA of Greater Montgomery by 2x Sign in to set job alerts for “Service Specialist” roles.
Route Service Representative (4-Day Workweek)
Medical Front Office - Patient Service Specialist
Partner Services Liaison - Legacy of Hope - Montgomery Area
Montgomery, AL $68,000.00-$100,000.00 16 hours ago Prattville Primary Care - Patient Registration Specialist
Patient Registration Specialist Patient Access Full Time
Field Technical Service Specialist - Coatings
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr