Horizon Staffing Solutions is seeking a customer service representative for one of our clients in NYC. This position is a Monday – Friday 9am-5pm job opportunity. This is a full time temporary position that may become permanent. Customer service reps serve customers by providing product and service information; resolving product and service problems.
Location New York City
Schedule Monday – Friday 9am-5pm
Position Type Full Time temporary
Customer Service Representative Job Duties
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
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Location New York City
Schedule Monday – Friday 9am-5pm
Position Type Full Time temporary
Customer Service Representative Job Duties
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
#J-18808-Ljbffr