ibex
Customer Service Retention / Sales Representative - Onsite
ibex, Beckley, West Virginia, us, 25802
Join to apply for the
Customer Service Retention / Sales Representative - Onsite
role at
ibex .
Jumpstart Your Career with Ibex Beckley!
Ibex Beckley is where your career journey starts with energy, teamwork, and endless opportunities! Whether you’re just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.
About the Role As a Sales & Retention Representative, you’ll be on the front lines helping customers—combining top‑tier customer service with performance‑based sales. This is your chance to make a difference in people’s lives and earn big rewards. Top performer in April received a
$4,100 bonus
in addition to the hourly rate! We’re looking for enthusiastic individuals with a can‑do attitude. Even if you don’t meet every qualification, we encourage you to apply. We value potential as much as experience.
Responsibilities
Confidently promote and sell products and services
Understand customer needs and recommend the best solutions to retain or upgrade their services
Accurately process service changes and account updates
Handle billing inquiries and resolve issues with professionalism
Complete service/save orders and negotiate when needed
Provide an outstanding experience in every interaction
Qualifications
Excellent communication and active listening skills
Comfort and confidence in sales conversations
Independent decision‑making and problem‑solving abilities
High energy and a professional, positive demeanor
Dependability with a strong record of attendance
Solid data entry and basic math skills
Adaptability to work in a fast‑paced, collaborative environment
Flexibility to work a variety of shifts
Requirements
Must be 18 years or older
High school diploma or equivalent
Must be able to work onsite at our Beckley, WV location
Referrals increase your chances of interviewing at ibex by 2x.
#J-18808-Ljbffr
Customer Service Retention / Sales Representative - Onsite
role at
ibex .
Jumpstart Your Career with Ibex Beckley!
Ibex Beckley is where your career journey starts with energy, teamwork, and endless opportunities! Whether you’re just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.
About the Role As a Sales & Retention Representative, you’ll be on the front lines helping customers—combining top‑tier customer service with performance‑based sales. This is your chance to make a difference in people’s lives and earn big rewards. Top performer in April received a
$4,100 bonus
in addition to the hourly rate! We’re looking for enthusiastic individuals with a can‑do attitude. Even if you don’t meet every qualification, we encourage you to apply. We value potential as much as experience.
Responsibilities
Confidently promote and sell products and services
Understand customer needs and recommend the best solutions to retain or upgrade their services
Accurately process service changes and account updates
Handle billing inquiries and resolve issues with professionalism
Complete service/save orders and negotiate when needed
Provide an outstanding experience in every interaction
Qualifications
Excellent communication and active listening skills
Comfort and confidence in sales conversations
Independent decision‑making and problem‑solving abilities
High energy and a professional, positive demeanor
Dependability with a strong record of attendance
Solid data entry and basic math skills
Adaptability to work in a fast‑paced, collaborative environment
Flexibility to work a variety of shifts
Requirements
Must be 18 years or older
High school diploma or equivalent
Must be able to work onsite at our Beckley, WV location
Referrals increase your chances of interviewing at ibex by 2x.
#J-18808-Ljbffr