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Burke & Herbert Bank

Customer Service Teller

Burke & Herbert Bank, Inwood, West Virginia, United States, 25428

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Customer Service Teller (Part-Time)

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Burke & Herbert Bank .

Job Description Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross‑sell to customers. Supports the brand promise.

Essential Functions

Receives and handles deposits of all types, ensuring proper endorsement on negotiable instruments within these deposits.

Adheres at all times to the "check cashing policy" and "limitation of authority policy" as indicated in Reg CC.

Issues cashiers' checks and redeems savings bonds.

Reconciles cash and transactions each day to within the "teller difference standards" and reports results through submission of teller daily balance sheet.

Consistently demonstrates a helpful, friendly attitude.

Maintains proper amounts of currency and coin in drawer.

Understands role in case of robbery, whether victim or bystander, and knows proper post‑robbery procedures.

Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.

Adheres to all security procedures.

Sells and/or refers bank products and services to customers and prospects.

Performs all duties from the physical branch or bank location to best service customer needs and support bank facilities.

Skills & Abilities

Strong customer service and sales skills.

Ability to communicate clearly with the public.

Good math skills and ability to perform accurate work.

Understanding of security issues involving money and checks preferred.

Comfortable handling United States currency.

Ability to handle and count money accurately.

Education & Experience

High school diploma or equivalent preferred.

Sales and customer service experience preferred.

Experience handling United States currency preferred.

Basic computer skills required.

Physical Demands Requires manual dexterity, ability to lift files and open cabinets, bending, stooping, or standing as necessary.

Equal Employment Opportunity Equal Employment Opportunity/M/F/disability/protected veteran status. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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