Tier 2 Service Desk Analyst - Government IT & Mentorship

Join a forward-thinking team dedicated to transforming government IT! This role involves supporting the Pension Benefit Guaranty Corporation's IT infrastructure, where you'll troubleshoot complex issues, mentor service desk staff, and utilize ServiceNow for incident management. With a focus on innovative IT solutions, you'll play a vital role in enhancing government operations and citizen services. If you're passionate about making a difference and thrive in a collaborative environment, this opportunity is perfect for you. Become a part of a mission-driven organization that values your skills and contributions! #J-18808-Ljbffr