CAI
A global technology services firm is seeking a Bilingual (Italian/English) Service Desk Analyst for part-time remote work. This role involves providing Level 1 technical support to both English and Italian-speaking users, managing customer interactions through various channels, and maintaining high customer service standards. Required qualifications include up to 12 months of experience in a Service Desk role and bilingual proficiency in English and Italian. Pay is $18 per hour plus a language bonus.
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