Omnichannel CX Leader: Elevate In-Store Experience

A leading arts and crafts retailer in Grand Rapids is seeking a Customer Experience Manager to enhance the customer shopping experience. Responsibilities include managing front-end operations, leading a customer experience team, and ensuring adherence to company policies. The ideal candidate should have retail management experience and strong customer service skills. This full-time role offers comprehensive benefits including health insurance and paid time off. #J-18808-Ljbffr