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TriHealth

Lead Phlebotomist

TriHealth, Dayton, Ohio, United States

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Job Overview This position provides ongoing training and coordination for a team of phlebotomists and processors. This position ensures that specimens are collected accurately and prepared for transport properly. This position interacts with not only phlebotomists but also with other laboratory personnel, physicians, other departments, patients, family members, and other caregivers. This position performs phlebotomy and other specimen collection procedures. This position does not require direct supervision to process specimens.

Job Requirements

High School Diploma or GED Degree with formal phlebotomy training (Required)

1 - 2 years experience in phlebotomy (Required)

Working knowledge of phlebotomy and other specimen collection techniques, specimen handling, and lab terminology

Strong communication, leadership, customer service, and data entry skills

Proficiency in difficult and pediatric venipunctures

Must be an organized individual capable of leading, prioritizing, and working independently

Ability to work effectively with employees, patients, and various caregivers

Certified Phlebotomy Technician Certified Phlebotomist Preferred

Driver's License DL NUMBER - Driver License, Valid and in State Required

Job Responsibilities

Ability to Prioritize/Organize/Handle Quantity of Work

Accuracy/Quality/Completeness of Work

Complex Assignments Received/Delegated/Completed

Judgement Skills/Problem Solving Skills

Overall Procedure Knowledge/Quality Assurance Knowledge – including documentation as needed

Working Conditions

Bending - Consistently

Climbing - Frequently

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Consistently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting

Lifting 50+ Lbs. - Rarely

Lifting

Pulling - Consistently

Pushing - Frequently

Reaching - Consistently

Reading - Consistently

Sitting - Consistently

Standing - Consistently

Stooping - Occasionally

Talking - Consistently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Consistently

Visual Acuity: Far - Consistently

Visual Acuity: Near - Consistently

Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS

Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS

Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

Offer patients and guests priority when waiting (lines, elevators)

Work on improving quality, safety, and service

Respect: ALWAYS

Respect cultural and spiritual differences and honor individual preferences.

Respect everyone's opinion and contribution, regardless of title/role.

Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS

Value the time of others by striving to be on time, prepared and actively participating.

Pick up trash, ensuring the physical environment is clean and safe.

Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS

Acknowledge wins and frequently thank team members and others for contributions.

Show courtesy and compassion with customers, team members and the community

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