Executive Escalations Lead - Customer Experience Champion

A leading financial software company is seeking an Executive Resolution Manager in San Diego to manage customer escalations and improve service processes. You will act as the main point of contact, analyze customer journeys, and collaborate across teams to drive change. An ideal candidate has strong communication skills and a customer-centric approach, with a Bachelor's Degree preferred. This role offers a competitive compensation package including bonuses and equity rewards. #J-18808-Ljbffr