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Pyramid Global Hospitality

PM Banquet Server

Pyramid Global Hospitality, Racine, Wisconsin, United States, 53404

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Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Located along the western shores of Lake Michigan, Wingspread Retreat & Executive Conference Center encompasses three unique buildings nestled on 36 acres of lush, natural landscape. The original iconic building, designed by Frank Lloyd Wright and known simply as Wingspread, is the heart of this striking complex. The property also features a modern and inviting 40‑room Guest House facility and a conference facility. In all, over 15,000 square feet of meeting space certified by the International Alliance of Conference Centers offer inspiring views of the surrounding nature.

We are looking for a highly motivated Banquet Server to join our team! This individual will help to set up and prepare banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.

What You Will Have An Opportunity To Do If making meaningful connections, figuring out what it takes, and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property.

Your Role

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.

Serve to include picking up food from the back hall, carrying trays to the function location, serving food, and clearing the food from the tables.

Break down to include bussing tables, putting away dirty linen and centerpieces, and vacuuming.

Handle cleaning of the back hall and organizing of storerooms.

Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.

Assist as needed with event room setup according to meal period and table needs.

Prepare food & beverage duties such as preparing condiments, brewing coffee and ensuring workstations are stocked.

Serve food and beverages to guests, remove dishes, glasses, silverware or other items from tables/counter tops and take them to the kitchen.

Clean and sanitize tables and/or counters & seats after guests are finished.

Explain how various menu items are prepared, cooking methods and ingredients.

Take into consideration any special request and dietary issues made by the guest.

Provide general property information, offer a warm and sincere welcome/farewell for all guests.

Interact with staff in a professional manner, assisting other departments with necessary information.

Ensure final quality check on food and beverage items prior to serving guests.

Monitor assigned tables for customer satisfaction, quality and additional service.

Address any guest issue promptly and with high concern.

Provide assistance to other event and restaurant staff as needed.

Maintain constant awareness of safety issues, such as broken glass, frayed electrical cords, leaks, broken locks and suspicious persons.

What are we looking for?

Someone with 2‑4 years of food service experience, preferably in banquet service.

Someone with experience in a 4‑star or 5‑star venue with synchronized service.

Someone with knowledge of wine, beer, cocktails, and spirits.

Someone who is able to work under pressure in a fast‑paced environment.

Someone with a passion for creating an exceptional experience for all guests.

Someone with excellent communication skills.

Compensation $15.00 – $15.50

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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