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Estate Wine Guide (Part-Time)

The Wonderful Company, Paso Robles, California, us, 93447

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Company Description JUSTIN is an award-winning winery and fine dining establishment in Paso Robles. It's our pleasure to share that the Restaurant at JUSTIN is the only winery restaurant to have received both a 2022MICHELIN Star and MICHELIN GreenStar and most recently, a Five-Star rating from Forbes 2023 Travel Guide. We are proud to be recognized for our sustainability practices, one-of-a-kind dinner experience, and world-class excellence in hospitality.

Are you passionate about the wine industry and enjoy providing amazing customer service? This may be the perfect opportunity for you.

We are seeking a new

Part-Time Wine Guide

to join the team. In this role, you will ensure each guest is greeted and sat for their desired tasting experience. You will pour and explain our wine and unique history in the region, serve and support in the dining room, and work closely with our chef team to create an amazing experience for all visitors.

This is a part-time position based at our Restaurant: 11680 Chimney Rock Road, Paso Robles CA 93446. The normal work shift is 9:30 AM - 5:00 PM. We are looking for someone willing to work flexible hours, including weekends and holidays.

Job Description

Create and execute engaging, educational, and memorable positive guest experiences

Responsible for supporting all daily activities related to the Tasting Room operation such as general stocking and cleaning, tours, weekend lounge execution, outreach, and cooperation with all departments

Assist in the achievement of financial goals including:

Tasting Room and Wine Society Lounge wine sales

Tasting Room merchandise and food sales

Tour Program signups

Wine Society signup goals

Perform monitoring and stocking duties as assigned

Be timely and punctual with regards to scheduling requirements

Be prepared to help other departments as needed

Give tours as needed

Ensure that the tasting room is tidy at all times (e.g. re-fold t-shirts, etc. as necessary).

Assist in the development of a list of 50,000 non-club members to market to by coming up with innovative ideas to gather email addresses.

Maintain clean and tidy work areas, including:

Tasting Room – all bar areas must be clear of unnecessary POS, flyers, etc

Tasting Room Office – the shared desk area must be clear and available for employees to use as necessary

Garage – keep clean and free of unnecessary items, ensure all back stock of shopping bags, merchandise, POS, etc. is organized and easy for staff to find

Warehouse – organization of the wine pallets must be done on a regular basis. Coordinate with a forklift certified employee and the inventory controller to ensure inventory is accessible, neat, and orderly

Resolve guest concerns/complaints using good judgment and tact. Elevate complaints to management when necessary

Complete the JUSTIN Educational Training program

Educate and inform oneself of all new JUSTIN releases as well as JUSTIN library wines, viticulture, and winemaking techniques

Attend all TRM monthly and weekly meetings

Qualifications

Two (2) years of experience in a restaurant setting preferred but not required

High School Diploma or GED

Must possess a passion for wine and the wine industry

Proven success working with others

Excellent communication skills and ability to relate to people at all levels

Must be able to communicate verbally and in writing in English

Must be able to perform basic calculations such as adding, subtracting and dividing

Ability to carry out detailed written or oral instructions

Ability to identify and resolve problems in a timely manner

Must complete the JUSTIN Vineyards & Winery education program upon being hired

Pay Range: $16.50 - $17.50 plus tips. Final compensation is dependent upon skills and experience.

Additional Information

Part-Time Vacation, Personal & Sick Accruals

Wine and Merchandise Discounts

All the FIJI water you can drink at work

Wine Education Program

Fun Work Environment

Located in Paso Robles, JUSTIN® Vineyards & Winery was founded in 1981 and is known for crafting world-class wines using Bordeaux grape varieties, including the iconic ISOSCELES® blend of Cabernet Sauvignon, Cabernet Franc and Merlot. The Vineyard estate, located at 11680 Chimney Rock Road, features a Tasting Room, luxury five-star accommodations at the JUST Inn®, and a Restaurant—making it one of the only wineries on the Central Coast to offer all three options. In September 2018, a new second location, the JUSTIN Downtown Tasting Room opened introducing an expansive wine-tasting bar, lounge, and a full dining room that's situated prominently on the square along Downtown City Park in the heart of Paso Robles. In addition to its stellar hospitality, JUSTIN consistently receives top honors around the world, establishing itself as a leader in New World Bordeaux-style winemaking. JUSTIN wines are available through discerning fine wine retailers and restaurants throughout the United States, or directly from the Winery via JUSTIN's Tasting Room, online store or to members of the exclusive JUSTIN Wine Society wine club. To discover more about JUSTIN, visit www.justinwine.com.

The Wonderful Company is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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