Mövenpick Hotels & Resorts
Assistant Housekeeping Manager
Mövenpick Hotels & Resorts, All Saints Village, Missouri, United States
Overview
We are seeking a detail-oriented and customer-focused
Assistant Housekeeping Manager
to join our team at our prestigious hotel in 6th of October City, Egypt. In this role, you will work collaboratively with the Director of Housekeeping to maintain exceptional cleanliness standards and ensure guest satisfaction throughout our property.
Responsibilities
Assist the Director of Housekeeping in overseeing all aspects of the housekeeping department, including public areas and laundry facilities
Conduct daily inspections of guest rooms, public spaces, and back-of-house areas to uphold the highest cleanliness standards
Supervise, train, and motivate housekeeping staff, providing clear communication, coaching, and performance feedback
Implement and maintain efficient housekeeping procedures and protocols
Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels
Promptly address guest inquiries and special requests with professionalism and efficiency
Collaborate with other departments to ensure seamless operations and enhance guest experiences
Oversee the lost and found system, ensuring proper documentation and handling of items
Assist in creating and managing staff schedules to optimize coverage and efficiency
Contribute to the development and implementation of departmental goals and initiatives
Ensure compliance with health, safety, and sanitation standards and regulations
Adapt to changing priorities and make quick decisions in a fast-paced environment
Qualifications
Minimum of 2 years' experience in upscale hotel housekeeping management
Previous experience in high-volume luxury hotels or resorts
Strong leadership and supervisory skills with a collaborative approach
Excellent organizational abilities and meticulous attention to detail
Outstanding interpersonal and communication skills in English
Bilingual proficiency in Arabic and English
Proficiency in Microsoft Word and Excel
Knowledge of hotel room management systems (e.g., HotSoS, Opera)
Understanding of health and safety regulations in the hospitality industry
Problem-solving skills and ability to make decisions in a fast-paced environment
Customer-focused mindset with a commitment to delivering exceptional guest experiences
Ability to work flexible hours, including evenings, weekends, and holidays
Physical capability to perform tasks requiring moderate lifting and extended periods of standing or walking
Familiarity with local hospitality standards and cultural norms in Egypt
Adaptability and resilience in handling various challenges in a dynamic work environment
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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Assistant Housekeeping Manager
to join our team at our prestigious hotel in 6th of October City, Egypt. In this role, you will work collaboratively with the Director of Housekeeping to maintain exceptional cleanliness standards and ensure guest satisfaction throughout our property.
Responsibilities
Assist the Director of Housekeeping in overseeing all aspects of the housekeeping department, including public areas and laundry facilities
Conduct daily inspections of guest rooms, public spaces, and back-of-house areas to uphold the highest cleanliness standards
Supervise, train, and motivate housekeeping staff, providing clear communication, coaching, and performance feedback
Implement and maintain efficient housekeeping procedures and protocols
Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels
Promptly address guest inquiries and special requests with professionalism and efficiency
Collaborate with other departments to ensure seamless operations and enhance guest experiences
Oversee the lost and found system, ensuring proper documentation and handling of items
Assist in creating and managing staff schedules to optimize coverage and efficiency
Contribute to the development and implementation of departmental goals and initiatives
Ensure compliance with health, safety, and sanitation standards and regulations
Adapt to changing priorities and make quick decisions in a fast-paced environment
Qualifications
Minimum of 2 years' experience in upscale hotel housekeeping management
Previous experience in high-volume luxury hotels or resorts
Strong leadership and supervisory skills with a collaborative approach
Excellent organizational abilities and meticulous attention to detail
Outstanding interpersonal and communication skills in English
Bilingual proficiency in Arabic and English
Proficiency in Microsoft Word and Excel
Knowledge of hotel room management systems (e.g., HotSoS, Opera)
Understanding of health and safety regulations in the hospitality industry
Problem-solving skills and ability to make decisions in a fast-paced environment
Customer-focused mindset with a commitment to delivering exceptional guest experiences
Ability to work flexible hours, including evenings, weekends, and holidays
Physical capability to perform tasks requiring moderate lifting and extended periods of standing or walking
Familiarity with local hospitality standards and cultural norms in Egypt
Adaptability and resilience in handling various challenges in a dynamic work environment
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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