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Seminole Casino Coconut Creek

Poker Dealer—advance your career by becoming a Blackjack Dealer

Seminole Casino Coconut Creek, Florida, New York, United States

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Poker Dealer—advance your career by becoming a Blackjack Dealer Seminole Casino Coconut Creek is seeking talented poker dealers for Table Games Dealer positions. Join to apply for the Poker Dealer—advance your career by becoming a Blackjack Dealer role.

Overview Attention Poker Dealers! Become a Table Games Dealer in a fun, fast‑paced environment. We want experienced poker dealers ready to expand their skills. Training and advancement opportunities are available.

What We’re Looking For

Experienced Poker Dealers interested in learning and dealing additional Table Games

Excellent guest service and communication skills

Professional attitude and team spirit

Passion for creating an exciting, memorable gaming experience

Why Join The Seminole Casino Coconut Creek Team

Competitive pay and great benefits

Training and advancement opportunities

Fast‑paced environment where your skills can shine

Responsibilities Perform the functions of a dealer on an assigned shift. Responsible for dealing an assigned game in accordance with established policy and procedures, ensuring customer satisfaction and compliance with regulations.

Provides superior customer service, positively affecting interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.

Provides prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.

Explains aspects of various games to gaming patrons as called upon.

Processes all cash and maintains proper handling and accounting for assigned property items.

Maintains familiarity with other gaming and entertainment/service activities for the guests, in order to provide information and correct answers to questions.

Maintains an intimate and sound understanding of all standards, policies, and procedures, including general policies and procedures of the Table Games Department.

Service Initiative

Create and ensure a fun‑filled, entertaining and exciting environment with the five F’s – Fast, Fun, Friendly, Fresh and Focused.

Treat Guests with a sense of caring and individuality while effectively identifying their specific needs.

Inform Supervisor of Guest needs which may require special accommodations.

Show special recognition of frequent Guests.

Maintain a safe, clean and comfortable environment for Guests at all times.

Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return.

Present a neat, clean and well‑groomed appearance at all times.

Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests.

Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility.

Promote positive public relations and create an enjoyable atmosphere for all.

Inspect and ensure a clean, safe working environment, notifying appropriate departments to handle deficiencies.

Maintain a professional and positive relationship with vendors, Guests and co‑workers.

Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance.

Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.

Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns.

Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.

Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.

While performing the duties of this job, the employee is required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee frequently stands and walks. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception.

Qualifications

May be exposed to casino‑related environmental factors including, but not limited to, second‑hand smoke and excessive noise.

The employee is frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The casino environment is hectic, fast‑paced and often crowded and noisy. May be exposed to casino‑related environmental factors including, but not limited to, second‑hand smoke, excessive noise and constant exposure to the general public.

Required

Background checks including credit check and criminal background check may be required by Seminole Gaming Compliance and Regulations before an offer is extended.

Closing The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

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