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Meritus Property Group

Leasing Agent

Meritus Property Group, Portland, Oregon, United States, 97204

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Meritus is comprised of a committed team of commercial and multi-family management professionals that take great pride in being stewards of the built environment, operating assets efficiently, and providing an outstanding tenant experience.

Meritus currently operates retail, commercial, industrial, and multifamily properties in the Portland, Oregon metro area, including the Willamette Valley and Vancouver, Washington, through the Seattle, Washington metro area.

About this role: As a leasing agent, you will be the face of Meritus, responsible for attracting and retaining tenants for our portfolio of properties. You will play a vital role in ensuring these properties are fully occupied and tenants are happy with their experience with Meritus.

What you’ll do - includes but is not limited to:

Conduct property tours and showcase available units to prospective tenants

Respond to inquiries from potential tenants and provide information about the property

Process rental applications, including conducting background and credit checks

Prepare lease agreements and ensure all necessary paperwork is completed accurately

Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System)

Coordinate move-in and move-out inspections with tenants

Address tenant concerns and maintenance requests in a timely manner

Assist with property maintenance, including scheduling repairs and coordinating with vendors

Utilize phone etiquette to handle incoming calls and provide excellent customer service

Upsell additional services or amenities to current and prospective tenants

Maintain positive relationships with tenants to ensure high levels of tenant satisfaction

Please note: this position requires frequent commuting between properties.

Qualifications:

Strong leasing and sales skills and background

Proficient in using CRM and Yardi Voyager software for property management tasks

Administrative skills for handling lease agreements, rental applications, and other documentationExcellent customer service skills to effectively communicate with tenants and address inquiries or concerns

Knowledge of property maintenance procedures to coordinate repairs and ensure a well-maintained property

Ability to upsell additional services or amenities to enhance tenant experience

Customer relationship management skills to build positive relationships with tenants and address their needs

Company Benefits:

Medical, Dental and Vision insurance

Paid time off/Holidays

Employee Assistance Program

Other voluntary insurance programs

The pay range for this role is:

24 - 25 USD per hour (Meritus Property Group)

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