Kansas Staffing
Join Our Team at Commerce Bank
Commerce Bank is more than just a career; it's a commitment to financial safety and success for people and businesses. We invest in our people, offering growth, learning, and relationships. Our culture thrives on our people, both in our communities and within the bank. If you're interested in a role where you can grow into the best version of yourself, read on. About This Job
The main purpose of this job is to deliver an excellent customer experience by building relationships with customers, understanding their financial needs, and providing the right solutions. You'll develop and maintain long-lasting relationships with customers, co-workers, and other lines of business within Commerce to ensure you can uncover the financial needs of each customer. Personal Banker Role
Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long-lasting relationships with not only your customers but also with your co-workers and other areas of the business within Commerce. Your goal is to uncover the financial needs of each customer and provide them with solutions to address those needs. As a Personal Banker, you'll: Receive the tools, resources, and training needed to be successful in your role and have opportunities to further your career with Commerce Bank. Deliver an excellent customer experience both in person and over the phone to ensure we meet customers' financial needs. Actively listen to our customers so you can make appropriate recommendations that match their needs. Educate customers on a variety of retail products and digital solutions that improve their financial wellness. Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements. Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified. Be able to earn more than your base pay through our quarterly incentive program. Work Schedule
Monday - Friday, 8:45 AM - 5:45 PM, Saturdays 8:45 AM - 12:15 PM. Essential Functions
Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment. Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved. Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals. Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements. Identify complex financial needs and refer customers to bank specialists when appropriate. Perform other duties as assigned. Knowledge, Skills & Abilities Required
Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone. Ability to meet personal and branch sales and customer services expectations. Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities. Team player with excellent written, verbal, and interpersonal communication skills. Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values. Proficient with Microsoft Word, Excel, and Outlook. Education & Experience
High School diploma or equivalent combination of education and experience required. 1+ years sales or customer service experience required. Experience working in an environment with individual and team sales goals preferred. Position Details
Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education. For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report. Compensation
A reasonable estimate of the current base pay is $20.00 to $24.40 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. Employment Benefits
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Location: 101 East 30th Avenue, Hutchinson, Kansas 67502 Equal Opportunity Employer
Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.
Commerce Bank is more than just a career; it's a commitment to financial safety and success for people and businesses. We invest in our people, offering growth, learning, and relationships. Our culture thrives on our people, both in our communities and within the bank. If you're interested in a role where you can grow into the best version of yourself, read on. About This Job
The main purpose of this job is to deliver an excellent customer experience by building relationships with customers, understanding their financial needs, and providing the right solutions. You'll develop and maintain long-lasting relationships with customers, co-workers, and other lines of business within Commerce to ensure you can uncover the financial needs of each customer. Personal Banker Role
Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long-lasting relationships with not only your customers but also with your co-workers and other areas of the business within Commerce. Your goal is to uncover the financial needs of each customer and provide them with solutions to address those needs. As a Personal Banker, you'll: Receive the tools, resources, and training needed to be successful in your role and have opportunities to further your career with Commerce Bank. Deliver an excellent customer experience both in person and over the phone to ensure we meet customers' financial needs. Actively listen to our customers so you can make appropriate recommendations that match their needs. Educate customers on a variety of retail products and digital solutions that improve their financial wellness. Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements. Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified. Be able to earn more than your base pay through our quarterly incentive program. Work Schedule
Monday - Friday, 8:45 AM - 5:45 PM, Saturdays 8:45 AM - 12:15 PM. Essential Functions
Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment. Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved. Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals. Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements. Identify complex financial needs and refer customers to bank specialists when appropriate. Perform other duties as assigned. Knowledge, Skills & Abilities Required
Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone. Ability to meet personal and branch sales and customer services expectations. Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities. Team player with excellent written, verbal, and interpersonal communication skills. Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values. Proficient with Microsoft Word, Excel, and Outlook. Education & Experience
High School diploma or equivalent combination of education and experience required. 1+ years sales or customer service experience required. Experience working in an environment with individual and team sales goals preferred. Position Details
Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education. For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report. Compensation
A reasonable estimate of the current base pay is $20.00 to $24.40 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. Employment Benefits
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Location: 101 East 30th Avenue, Hutchinson, Kansas 67502 Equal Opportunity Employer
Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.