Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Responsible for profitable growth of the commercial business via customer retention and growth, partnering with the GM to manage Team Members. Requires expert knowledge of automotive systems and parts, ability to source from numerous places (special order, FDO, second source, etc.) and direct drivers to ensure timely and accurate delivery. Full‑time role.
Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi‑task and remain organized
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
Work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success
Minimum 3 years of prior automotive parts experience (preferred)
Proven sales ability with past experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals
Education High school diploma or General Education Development (GED) degree
Certificates, Licenses, Registrations ASE Certification Preferred, but Not Required
Physical Demands The role predominantly involves walking or standing, using hands and fingers to handle or feel; reaching with hands and arms; climbing or balancing; and stooping, kneeling, crouching, or crawling. Frequently lift and/or move up to 50 pounds, occasionally up to 100 pounds. Requires good close and distance vision, color vision, depth perception, and vision-focus adjustment.
Work Environment Usually inside the store but occasionally outside with exposure to weather. Work may involve moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock risk, explosives, vibration, and moderate noise levels.
Equal Opportunity Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.
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Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi‑task and remain organized
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
Work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success
Minimum 3 years of prior automotive parts experience (preferred)
Proven sales ability with past experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals
Education High school diploma or General Education Development (GED) degree
Certificates, Licenses, Registrations ASE Certification Preferred, but Not Required
Physical Demands The role predominantly involves walking or standing, using hands and fingers to handle or feel; reaching with hands and arms; climbing or balancing; and stooping, kneeling, crouching, or crawling. Frequently lift and/or move up to 50 pounds, occasionally up to 100 pounds. Requires good close and distance vision, color vision, depth perception, and vision-focus adjustment.
Work Environment Usually inside the store but occasionally outside with exposure to weather. Work may involve moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock risk, explosives, vibration, and moderate noise levels.
Equal Opportunity Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.
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