Commercial Parts Pro Store 5270
Advance Auto Parts, Aiken, South Carolina, United States, 29805
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth. It partners with the GM to manage Team Members. The position has expert knowledge of automotive systems and parts, and can source from various places including special order, FDO, second source, etc. The role directs drivers to ensure timely and accurate delivery. Position is full time.
Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience for commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced selling skills for commercial customers
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to multi‑task and remain organized
Effective communication, listening, and problem‑solving skills.
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with past experience in fulfillment of customer transactions.
Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.
Education High school diploma or GED.
Certificates, Licenses, Registrations ASE certification preferred, but not required.
Physical Demands Employee will predominantly be walking or standing; required to talk, hear, use hands and fingers, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Vision requirements include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment Work inside the store with occasional outdoor exposure to weather. Exposed to moving mechanical parts, high precarious places, chemicals, electrical shock, explosives, vibration. Noise level usually moderate.
Position is eligible for sales commission based on individual or store performance.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents Click Below For Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries Motor Vehicle Manufacturing and Retail
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Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience for commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced selling skills for commercial customers
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to multi‑task and remain organized
Effective communication, listening, and problem‑solving skills.
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with past experience in fulfillment of customer transactions.
Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.
Education High school diploma or GED.
Certificates, Licenses, Registrations ASE certification preferred, but not required.
Physical Demands Employee will predominantly be walking or standing; required to talk, hear, use hands and fingers, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Vision requirements include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment Work inside the store with occasional outdoor exposure to weather. Exposed to moving mechanical parts, high precarious places, chemicals, electrical shock, explosives, vibration. Noise level usually moderate.
Position is eligible for sales commission based on individual or store performance.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents Click Below For Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries Motor Vehicle Manufacturing and Retail
#J-18808-Ljbffr