Caterpillar Financial Services Corporation
Senior Marketing Technology & Data Consultant - Channel Strategy & Enablement
Caterpillar Financial Services Corporation, Cary, North Carolina, United States, 27518
Career Area:
Marketing
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
Job Summary The Senior Marketing Automation Consultant (Channel Strategy & Enablement) is responsible for defining the strategic role, value, and governance of multiple digital marketing channels within a marketing cloud ecosystem (e.g., Salesforce Marketing Cloud or similar platforms). This role focuses on understanding, in detail, how each channel functions and integrates, when and why it should be used, and how channels collectively support business and marketing objectives.
Rather than owning hands‑on technical configuration or detailed journey design, the strategist provides strategic direction, defined processes in accordance to legal compliance, documented guidelines, and alignment—ensuring channels are stood up and used intentionally, consistently, and in line with platform best practices and organizational goals.
What You Will Do Channel Strategy & Functional Expertise
Define the purpose, strengths, and limitations of each marketing cloud channel (e.g., Email, WhatsApp, Mobile/SMS, Push, Web/Personalization, Advertising) for Caterpillar
Establish clear guidelines for when and where each channel should be used, how it complements other channels, and where it should not be applied
Serve as a subject‑matter expert on channel functionality and best‑practice usage
Define and document data requirements and flow for each channel enablement and activation
Channel Enablement & Planning
Partner with marketing and business teams to translate objectives into appropriate channel approaches
Guide channel prioritization and sequencing based on business needs, scale, and maturity
Support channel standup efforts by ensuring strategic intent is clearly defined before and during implementation
Platform & Capability Advisory
Maintain a strong understanding of marketing cloud capabilities, feature sets, and roadmap considerations
Advise stakeholders and technical teams on how platform capabilities align to channel strategies
Evaluate new channel features or tools and recommend adoption based on strategic value
Governance, Standards & Measurement
Define and document governance models for channel usage, including frequency, ownership, and experience standards in partnership with the Privacy Center of Excellence
Establish success metrics and KPIs for channel performance and effectiveness
Ensure channels are used consistently and responsibly, with attention to consent, compliance, and brand standards
Stakeholder Collaboration
Act as a strategic advisor to marketing leadership, campaign teams, and technology partners
Facilitate alignment discussions and working sessions focused on channel purpose, capability, and outcomes
Ensure shared understanding between business and technical teams without owning day‑to‑day execution
What You Will Have Customer Focus:
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Creativity:
Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations. Relationship Management:
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Technical Excellence:
Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Strategic Thinking:
Knowledge of the importance of “big picture” thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. Digital Marketing:
Knowledge of processes, techniques, and platforms of digital marketing; ability to implement or manage digital marketing programs.
Considerations For Top Candidates Required Qualifications
Experience in digital marketing, CRM, or marketing technology strategy
Strong understanding of common marketing channels and their functional roles within enterprise marketing ecosystems
Experience defining channel strategies, operating models, or governance frameworks
Ability to translate business goals into clear, channel‑level strategic guidance
Preferred Qualifications
Experience with Salesforce Marketing Cloud or comparable enterprise marketing platforms
Background in consulting, marketing strategy, or digital transformation initiatives
Experience working closely with technical delivery teams while remaining strategy‑focused
Familiarity with data‑driven marketing concepts and performance measurement
Key Skills & Competencies
Channel strategy and functional analysis
Strategic planning and prioritization
Stakeholder communication and facilitation
Marketing technology fluency (strategy‑level)
Analytical and outcomes‑focused mindset
What Success Looks Like
Each marketing channel has a clearly defined purpose and strategic role
Channels are activated intentionally and consistently across teams
Business and technical stakeholders are aligned on channel capabilities and expectations
The marketing cloud ecosystem supports scalable, well‑governed marketing execution
This role is ideal for a marketing professional who excels at defining how channels should be used—and enabling teams to use them effectively—without being responsible for technical builds or detailed journey design.
What You Will Get Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel‑electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced‑carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.
Summary Pay Range $128,470.00 - $192,710.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job‑related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part‑time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates January 8, 2026 - January 16, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
#J-18808-Ljbffr
Marketing
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
Job Summary The Senior Marketing Automation Consultant (Channel Strategy & Enablement) is responsible for defining the strategic role, value, and governance of multiple digital marketing channels within a marketing cloud ecosystem (e.g., Salesforce Marketing Cloud or similar platforms). This role focuses on understanding, in detail, how each channel functions and integrates, when and why it should be used, and how channels collectively support business and marketing objectives.
Rather than owning hands‑on technical configuration or detailed journey design, the strategist provides strategic direction, defined processes in accordance to legal compliance, documented guidelines, and alignment—ensuring channels are stood up and used intentionally, consistently, and in line with platform best practices and organizational goals.
What You Will Do Channel Strategy & Functional Expertise
Define the purpose, strengths, and limitations of each marketing cloud channel (e.g., Email, WhatsApp, Mobile/SMS, Push, Web/Personalization, Advertising) for Caterpillar
Establish clear guidelines for when and where each channel should be used, how it complements other channels, and where it should not be applied
Serve as a subject‑matter expert on channel functionality and best‑practice usage
Define and document data requirements and flow for each channel enablement and activation
Channel Enablement & Planning
Partner with marketing and business teams to translate objectives into appropriate channel approaches
Guide channel prioritization and sequencing based on business needs, scale, and maturity
Support channel standup efforts by ensuring strategic intent is clearly defined before and during implementation
Platform & Capability Advisory
Maintain a strong understanding of marketing cloud capabilities, feature sets, and roadmap considerations
Advise stakeholders and technical teams on how platform capabilities align to channel strategies
Evaluate new channel features or tools and recommend adoption based on strategic value
Governance, Standards & Measurement
Define and document governance models for channel usage, including frequency, ownership, and experience standards in partnership with the Privacy Center of Excellence
Establish success metrics and KPIs for channel performance and effectiveness
Ensure channels are used consistently and responsibly, with attention to consent, compliance, and brand standards
Stakeholder Collaboration
Act as a strategic advisor to marketing leadership, campaign teams, and technology partners
Facilitate alignment discussions and working sessions focused on channel purpose, capability, and outcomes
Ensure shared understanding between business and technical teams without owning day‑to‑day execution
What You Will Have Customer Focus:
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Creativity:
Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations. Relationship Management:
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Technical Excellence:
Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Strategic Thinking:
Knowledge of the importance of “big picture” thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. Digital Marketing:
Knowledge of processes, techniques, and platforms of digital marketing; ability to implement or manage digital marketing programs.
Considerations For Top Candidates Required Qualifications
Experience in digital marketing, CRM, or marketing technology strategy
Strong understanding of common marketing channels and their functional roles within enterprise marketing ecosystems
Experience defining channel strategies, operating models, or governance frameworks
Ability to translate business goals into clear, channel‑level strategic guidance
Preferred Qualifications
Experience with Salesforce Marketing Cloud or comparable enterprise marketing platforms
Background in consulting, marketing strategy, or digital transformation initiatives
Experience working closely with technical delivery teams while remaining strategy‑focused
Familiarity with data‑driven marketing concepts and performance measurement
Key Skills & Competencies
Channel strategy and functional analysis
Strategic planning and prioritization
Stakeholder communication and facilitation
Marketing technology fluency (strategy‑level)
Analytical and outcomes‑focused mindset
What Success Looks Like
Each marketing channel has a clearly defined purpose and strategic role
Channels are activated intentionally and consistently across teams
Business and technical stakeholders are aligned on channel capabilities and expectations
The marketing cloud ecosystem supports scalable, well‑governed marketing execution
This role is ideal for a marketing professional who excels at defining how channels should be used—and enabling teams to use them effectively—without being responsible for technical builds or detailed journey design.
What You Will Get Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel‑electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced‑carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.
Summary Pay Range $128,470.00 - $192,710.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job‑related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part‑time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates January 8, 2026 - January 16, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
#J-18808-Ljbffr