SHI
* **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.*** **Continuous professional growth and leadership opportunities.*** **Health, wellness, and financial benefits to offer peace of mind to you and your family.*** **World-class facilities and the technology you need to thrive – in our offices or yours.**Collaborate with compensation and Anaplan development teams to align incentive structures with performance goals and modelling to support plan design.* Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.* Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.* Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.* Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.* Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving.* Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization.* Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.* Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation.* Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.* Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization.* Skilled in strategic planning and implementation, aligning with the responsibility of developing and implementing strategic plans to achieve organizational goals. - Expert* Proficiency in building and maintaining relationships with internal and external stakeholders to drive strategic initiatives and organizational success. - Expert* Ability to identify and mitigate risks, aligning with the responsibility of safeguarding the organization’s operations and reputation. - Expert* Ability to identify, create, develop, and manage high-impact sales opportunities and lead a team to achieve and exceed sales targets. - Expert* Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. - Expert* Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth. - Expert with the ability to define a multi‑year vision for the function, translate that vision into a clear operational roadmap, and lead the High degree of analytical and problem-solving skills, with ability to interpret data and convert insights into actionable recommendations. Experience with forecasting methodologies, quota-setting frameworks, and compensation modelling tools (e.g., Anaplan). Proficiency with CRM platforms, with a proven ability to drive adoption and optimize system workflows.* Completed Bachelor's Degree in Business or a related field, or relevant work experience required* 7-10 years of experience in Sales, Operations, or a relevant functional area* 4+ years of experience in a management position required* Ability to travel to SHI, Partner, and Customer Events* Ability to travel 25%* Extensive experience in sales operations, ideally in a leadership capacity within a complex and high-growth organization.* Strong understanding of CRM systems such as Dynamics, Salesforce and business intelligence platforms such as Power BI.* Demonstrated ability to design, implement, and evolve KPIs and performance frameworks.* Proven track record of driving cross-functional collaboration with sales, finance, and go-to-market teams.* Strong leadership capabilities with experience developing high-performing operational teams.* Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.* Continuous professional growth and leadership opportunities.* Health, wellness, and financial benefits to offer peace of mind to you and your family.* World-class facilities and the technology you need to thrive – in our offices or yours.
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