NTT DATA, Inc.
Transformational Client Executive Leader (Boston)
NTT DATA, Inc., Boston, Massachusetts, us, 02298
Transformational Client Executive Leader (Boston)
Company:
NTT DATA Services
NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a
Senior
Transformational Client Executive Leader
to join our Health Plans team. This role is designed for a seasoned executive who can drive
measurable value creation, enterprise transformation, and long‑term strategic partnerships
with leading payer organizations.
Role Overview
The Transformational Client Executive Leader is accountable for
value creation and business outcomes , innovation, health plan transformation, and executive‑level partnerships. This leader serves as a
trusted advisor
to Health Plan C‑suite stakeholders and is responsible for shaping and executing a customer‑centric transformation agenda powered by NTT DATA’s technology and consulting capabilities.
As the executive leader for the account, you will define and execute a
value creation scorecard , ensure realization of targeted outcomes, and collaborate closely with client executive(s) on revenue forecasting, financial targets, service excellence, and overall client satisfaction. You will lead in partnership with global practice and delivery teams to deliver complex, multi‑disciplinary solutions at scale.
Key Responsibilities Health Plan Value Creation & Business Outcomes
Own and continuously refine a
Health Plan value creation roadmap
aligned to payer priorities, including medical cost containment, administrative efficiency, member experience, regulatory compliance, and growth across government and commercial lines of business
Partner with Health Plan executives to
identify, quantify, and realize measurable business value , including:
Reduction in
Medical Loss Ratio (MLR)
through analytics, care management optimization, and value‑based care enablement
Lower
administrative cost per member
through core platform modernization, automation, and operating model optimization
Improved
Star Ratings, HEDIS, CAHPS, and quality outcomes
through data‑driven, digital, and member engagement solutions
Define clear
value hypotheses, financial impact models, and outcome KPIs , ensuring ongoing measurement, reporting, and realization of benefits
Serve as a
strategic advisor to Health Plan C‑suite leaders , helping shape enterprise transformation agendas across IT, operations, clinical, and digital domains
Lead executive‑level
value reviews, QBRs, and roadmap sessions
focused on outcomes, ROI, regulatory readiness, and future‑state capabilities
Anticipate and proactively address emerging payer challenges, including
CMS regulations, interoperability mandates, risk adjustment changes, and competitive pressures
Drive payer‑focused innovation by leveraging
NTT DATA capabilities
across core administration modernization, data & analytics, AI, automation, cloud, and interoperability (FHIR, APIs)
Sponsor and incubate
proof‑of‑value initiatives , including:
Value‑based care enablement and provider collaboration
Member acquisition, retention, and digital engagement
Risk adjustment accuracy and compliance
Care management and utilization management optimization
Collaborate with internal and external partners to
co‑create differentiated Health Plan solutions
that scale across lines of business
Long‑Term Account Health & Growth
Partner with the account Client Executive to
balance near‑term revenue delivery with long‑term value realization and client satisfaction
Proactively identify and mitigate risks to value delivery, including adoption challenges, change management gaps, or regulatory impacts
Build and execute
multi‑year account strategies
that expand wallet share through demonstrated improvements in cost, quality, member experience, and regulatory performance
Must‑Have Qualifications
Proven Leadership in Large Accounts:
Minimum 10 years leading full‑cycle, virtual and geographically dispersed sales organizations with
annual revenues exceeding $50M , including P&L accountability
Health Plan Expertise:
Minimum 10 years in the
health plan or payer industry , with deep understanding of revenue models, cost and margin levers, and regulatory dynamics
Executive Client Leadership:
Demonstrated success building and sustaining
C‑suite relationships
and serving as a trusted advisor driving enterprise‑level change
IT & Digital Services Sales:
Minimum 10 years selling
IT, digital, or technology‑enabled services
to healthcare clients, with a strong focus on business outcomes
Strategic & Financial Acumen:
Proven experience in financial forecasting, growth strategy, and translating complex solutions into
measurable business value
Preferred Qualifications
Health Plan Transformation Experience:
Direct involvement in value‑based care, regulatory compliance (CMS, HEDIS, Star Ratings), or core administration modernization initiatives
Digital & Innovation Leadership:
Experience delivering analytics, automation, AI, or cloud‑enabled transformation for payer organizations
Multi‑Line of Business Exposure:
Experience across
Commercial, Medicare Advantage, Medicaid, or specialty lines of business
Global & Cross‑Functional Leadership:
Proven ability to lead multi‑disciplinary teams using
onsite/offshore delivery models
Thought Leadership:
Recognized ability to influence payer strategy, deliver industry insights, and co‑create innovative, market‑relevant solutions
About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact‑us .
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact‑us .
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Nearest Major Market:
Boston Job Segment:
Consulting, Change Management, Technology, Management
#J-18808-Ljbffr
NTT DATA Services
NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a
Senior
Transformational Client Executive Leader
to join our Health Plans team. This role is designed for a seasoned executive who can drive
measurable value creation, enterprise transformation, and long‑term strategic partnerships
with leading payer organizations.
Role Overview
The Transformational Client Executive Leader is accountable for
value creation and business outcomes , innovation, health plan transformation, and executive‑level partnerships. This leader serves as a
trusted advisor
to Health Plan C‑suite stakeholders and is responsible for shaping and executing a customer‑centric transformation agenda powered by NTT DATA’s technology and consulting capabilities.
As the executive leader for the account, you will define and execute a
value creation scorecard , ensure realization of targeted outcomes, and collaborate closely with client executive(s) on revenue forecasting, financial targets, service excellence, and overall client satisfaction. You will lead in partnership with global practice and delivery teams to deliver complex, multi‑disciplinary solutions at scale.
Key Responsibilities Health Plan Value Creation & Business Outcomes
Own and continuously refine a
Health Plan value creation roadmap
aligned to payer priorities, including medical cost containment, administrative efficiency, member experience, regulatory compliance, and growth across government and commercial lines of business
Partner with Health Plan executives to
identify, quantify, and realize measurable business value , including:
Reduction in
Medical Loss Ratio (MLR)
through analytics, care management optimization, and value‑based care enablement
Lower
administrative cost per member
through core platform modernization, automation, and operating model optimization
Improved
Star Ratings, HEDIS, CAHPS, and quality outcomes
through data‑driven, digital, and member engagement solutions
Define clear
value hypotheses, financial impact models, and outcome KPIs , ensuring ongoing measurement, reporting, and realization of benefits
Serve as a
strategic advisor to Health Plan C‑suite leaders , helping shape enterprise transformation agendas across IT, operations, clinical, and digital domains
Lead executive‑level
value reviews, QBRs, and roadmap sessions
focused on outcomes, ROI, regulatory readiness, and future‑state capabilities
Anticipate and proactively address emerging payer challenges, including
CMS regulations, interoperability mandates, risk adjustment changes, and competitive pressures
Drive payer‑focused innovation by leveraging
NTT DATA capabilities
across core administration modernization, data & analytics, AI, automation, cloud, and interoperability (FHIR, APIs)
Sponsor and incubate
proof‑of‑value initiatives , including:
Value‑based care enablement and provider collaboration
Member acquisition, retention, and digital engagement
Risk adjustment accuracy and compliance
Care management and utilization management optimization
Collaborate with internal and external partners to
co‑create differentiated Health Plan solutions
that scale across lines of business
Long‑Term Account Health & Growth
Partner with the account Client Executive to
balance near‑term revenue delivery with long‑term value realization and client satisfaction
Proactively identify and mitigate risks to value delivery, including adoption challenges, change management gaps, or regulatory impacts
Build and execute
multi‑year account strategies
that expand wallet share through demonstrated improvements in cost, quality, member experience, and regulatory performance
Must‑Have Qualifications
Proven Leadership in Large Accounts:
Minimum 10 years leading full‑cycle, virtual and geographically dispersed sales organizations with
annual revenues exceeding $50M , including P&L accountability
Health Plan Expertise:
Minimum 10 years in the
health plan or payer industry , with deep understanding of revenue models, cost and margin levers, and regulatory dynamics
Executive Client Leadership:
Demonstrated success building and sustaining
C‑suite relationships
and serving as a trusted advisor driving enterprise‑level change
IT & Digital Services Sales:
Minimum 10 years selling
IT, digital, or technology‑enabled services
to healthcare clients, with a strong focus on business outcomes
Strategic & Financial Acumen:
Proven experience in financial forecasting, growth strategy, and translating complex solutions into
measurable business value
Preferred Qualifications
Health Plan Transformation Experience:
Direct involvement in value‑based care, regulatory compliance (CMS, HEDIS, Star Ratings), or core administration modernization initiatives
Digital & Innovation Leadership:
Experience delivering analytics, automation, AI, or cloud‑enabled transformation for payer organizations
Multi‑Line of Business Exposure:
Experience across
Commercial, Medicare Advantage, Medicaid, or specialty lines of business
Global & Cross‑Functional Leadership:
Proven ability to lead multi‑disciplinary teams using
onsite/offshore delivery models
Thought Leadership:
Recognized ability to influence payer strategy, deliver industry insights, and co‑create innovative, market‑relevant solutions
About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact‑us .
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact‑us .
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Nearest Major Market:
Boston Job Segment:
Consulting, Change Management, Technology, Management
#J-18808-Ljbffr