incident.io
Expansion Account Manager - Remote Growth & Retention
incident.io, San Francisco, California, United States, 94199
A leading AI incident response platform is seeking a Customer Success Manager to manage relationships with scaled customers, drive adoption, and identify upselling opportunities. The ideal candidate has proven experience in customer success within a SaaS environment, with strong skills in communication, strategic planning, and project management. The company offers market-leading benefits, including competitive salary, medical insurance, and remote work flexibility.
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