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Job Details
Description
Position: Junior Systems Administrator
Department: Internal IT
Reports To: Senior System Administrator
Salary grade: DOE
FLSA Status: Full Time / Non-Exempt / Hourly
Location: San Antonio, TX
Description
The ideal candidate for this role will have a passion for technology. This position will expose the candidate to a wide variety of IT duties. Day to day tasks will vary, so a willingness to learn new things on the job is important, as is the ability to competently complete the tasks assigned. This is more of a general IT position with exposure to many different aspects of IT.
Responsibilities
- Assist senior level IT staff with various day-to-day tasks with the goal of becoming proficient in many areas of IT
- Familiarity and willingness to learn different technologies including networking, security, server/client, backup/restore, Wi-Fi and others
- Familiarity with working in a Microsoft Active Directory based environment, to include, DHCP, DNS, Group Policy.
- Assists with the administration and management of the VMWare virtual environment including SANs.
- Assist with the administration and management of backup systems.
- Provides technical supportidentifying, investigating, and resolving users problems with computer software and hardwarefor problems specific to the organizations computer networks and systems.
- Administer user requests and privileges. Training and assistance for end users as assigned
- Applies knowledge of computer software, hardware, and procedures to solve problems.
- Arranges service by software or hardware vendors to repair or replace defective products
- Must be able to accurately document issues/resolutions, switch ports and other relevant networking documentation
- Ability to take direction from more experienced IT staff and handle a task given with minimal supervision
- Experience working with Active Directory, DHCP, DNS, Office 365
- Experience with prosumer or small business networking equipment, including switches and APs
- Excellent verbal and written communication skills.
- Excellent and accurate documentation skills
- Excellent interpersonal and customer service skills
- Ability to explain technical issues to technical and non-technical staff and customers
- Proficient with Microsoft Office Suite or related software
- Strong analytical and problem-solving skills
- Excellent time management skills
- 2 -3 years experience working in IT in a business environment.
- Ability to sit for extended periods of time
- Ability to occasionally stand, stoop, bend, and kneel
- Manual dexterity to use hands and fingers to handle, control computer and telephone keyboard
- Visual acuity to read printed and electronic documents
- Ability to regularly speak clearly so listeners can understand
- Ability to understand the speech of others
- Occasionally lift 10-30 pounds
- Ability to travel to jobsites and remote offices is required
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology-
Industries
IT Services and IT Consulting
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