Business Analyst - Retail Energy - New York
About the team: Capco is a fully independent, global management and technology consultancy. For nearly 20 years we have combined innovative thinking with deep industry knowledge to deliver business consulting, digital transformation and technology services to Finance and Energy markets. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter.
About the Job: This position involves analysis, design, and consulting support, as well as developing an understanding of our clients’ strategic direction, issues, and project goals. The successful candidate must be able to bridge the gap between user‑functionality and system developers and assist in documenting, evaluating, and translating business architectures and needs into IT applications. An understanding of consulting methodologies within the financial services / Energy industry (Strategy work, business case development, process mapping, the lifecycle of project implementation, requirements gathering, competitive assessment) is an essential factor for success in this role.
What You’ll Get to Do:
Preparing, facilitating, documenting and participating in client meetings/workshops conducting a structured gathering, research, and analysiso
Developing and evaluating procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state
Creating business requirement documents (BRDs) into use cases/functional specifications for customization
Requirements gathering, functional requirements, user stories, and documentation business/data/application/technology architectures, requirements and business rules
Business process models/design, logical data models, standards and guidance
Documenting and explaining problems and works to resolve software defects while ensuring technical compatibility and end‑user satisfaction
Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness
Conducting customer interviews and producing meeting summaries
Conducting market/client research and industry analysis of requirements
Producing high‑quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings
Generating re‑usable intellectual capital in the form of consulting methodology and templates, blueprints and business cases
Basic scripting and project plans
What You’ll Bring with You:
4+ years of Business Analyst experience
Retail Energy experience such as CIS/Billing, EDI, Customer Care, Sales, and C&I/Mass Market products (must have)
Other related experience such wholesale, settlements, utilities, or trading is a plus
Experience working for a management consulting firm preferred
Solid Business Analyst skills, including experience interviewing client executives to gather and document business requirements and process mapping
Strong presentation skills, extensive experience writing successful project proposals, experience planning and executing related projects
Ability to demonstrate project management skills and experience
Bachelor’s degree required; major in MIS, Computer Science, Finance, Economics, Business or Financial Engineering preferred
An advanced degree is desirable
Why Capco? A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change. As consultants, we work on the front‐end business design all the way through to technology implementation.
We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.
Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business. We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.
We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.
US Pay Range $125,000 - $143,000 USD
U.S. EQUAL OPPORTUNITY EMPLOYMENT INFORMATION Individuals seeking employment at Capco are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Completion of the form is entirely
voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Capco’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self-Identification of Disability Form CC‑305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn’s Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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About the team: Capco is a fully independent, global management and technology consultancy. For nearly 20 years we have combined innovative thinking with deep industry knowledge to deliver business consulting, digital transformation and technology services to Finance and Energy markets. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter.
About the Job: This position involves analysis, design, and consulting support, as well as developing an understanding of our clients’ strategic direction, issues, and project goals. The successful candidate must be able to bridge the gap between user‑functionality and system developers and assist in documenting, evaluating, and translating business architectures and needs into IT applications. An understanding of consulting methodologies within the financial services / Energy industry (Strategy work, business case development, process mapping, the lifecycle of project implementation, requirements gathering, competitive assessment) is an essential factor for success in this role.
What You’ll Get to Do:
Preparing, facilitating, documenting and participating in client meetings/workshops conducting a structured gathering, research, and analysiso
Developing and evaluating procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state
Creating business requirement documents (BRDs) into use cases/functional specifications for customization
Requirements gathering, functional requirements, user stories, and documentation business/data/application/technology architectures, requirements and business rules
Business process models/design, logical data models, standards and guidance
Documenting and explaining problems and works to resolve software defects while ensuring technical compatibility and end‑user satisfaction
Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness
Conducting customer interviews and producing meeting summaries
Conducting market/client research and industry analysis of requirements
Producing high‑quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings
Generating re‑usable intellectual capital in the form of consulting methodology and templates, blueprints and business cases
Basic scripting and project plans
What You’ll Bring with You:
4+ years of Business Analyst experience
Retail Energy experience such as CIS/Billing, EDI, Customer Care, Sales, and C&I/Mass Market products (must have)
Other related experience such wholesale, settlements, utilities, or trading is a plus
Experience working for a management consulting firm preferred
Solid Business Analyst skills, including experience interviewing client executives to gather and document business requirements and process mapping
Strong presentation skills, extensive experience writing successful project proposals, experience planning and executing related projects
Ability to demonstrate project management skills and experience
Bachelor’s degree required; major in MIS, Computer Science, Finance, Economics, Business or Financial Engineering preferred
An advanced degree is desirable
Why Capco? A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change. As consultants, we work on the front‐end business design all the way through to technology implementation.
We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.
Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business. We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.
We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.
US Pay Range $125,000 - $143,000 USD
U.S. EQUAL OPPORTUNITY EMPLOYMENT INFORMATION Individuals seeking employment at Capco are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Completion of the form is entirely
voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Capco’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self-Identification of Disability Form CC‑305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn’s Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr