Arthrex GmbH
Area Manager-Client Relationship Optimization National Accounts-Southwest
Arthrex GmbH, Phoenix, Arizona, United States, 85003
Arthrex - Phoenix, AZ, US, 85001
Area Manager-Client Relationship Optimization National Accounts-Southwest
The territory for this position will be the following states: Arizona, Southern California, Colorado, and Nevada. This position is based in Phoenix, Arizona, but remote work in other locations in the territory, ideally near a major metropolitan airport, is considered.
Targeted Cash Compensation Package (Base & Bonus): $175,000 – $225,000.
Essential Duties and Responsibilities:
The primary internal contact for select accounts.
Maintains, strengthens, and/or expands existing relationships with selected accounts.
Develops, implements, and monitors sales and finance plans (contracts) with these accounts.
Directs, coordinates, and monitors sales and finance plans (contracts) with appropriate contacts (Finance, Sales, Legal, Business Development, Regional Management, Agencies, and Sales Representatives).
Has thorough understanding of selected account sales history, surgeon customers, buying group affiliations, objectives, and structure.
Evaluates strategic opportunities with select accounts and outlines solutions in meetings with Finance, Sales, and Business Development (when appropriate). Works with Legal to review contracts and other matters if necessary.
Reviews with Client Relationship Optimization National Accounts Director any regional manager and agent requests for account visits. If approved, account strategy will be formulated by the appropriate departments and request carried out by Central Accounts Area Manager and other personnel if necessary.
Understands orthopedic products, surgical procedures, and programs and can speak knowledgeably with both administrator and surgeon customers on these subjects.
Coordinates regional management, agency, and sales representative training on standardized programs.
Assists Client Relationship Optimization National Accounts Director in formulating creative new approaches to Arthrex’s Client Relationship Optimization National Accounts sales strategy.
Uses CRMA sales evaluation software as an important tool in everyday job requirements.
Attends management and regional training meetings to gain additional knowledge about new and existing products, procedures, and programs. Makes presentations to attendees at the meeting if requested.
Attends industry meetings, if appropriate.
Provides market expertise for assigned accounts.
Writes and posts periodic reports to update Client Relationship Optimization National Accounts Director and Arthrex sales leadership.
Travel over 50% of the time. (Must be located near a major airport within the covered geography).
Education and Experience:
Bachelor’s Degree required, preferably in Finance, Business, Economics, Accounting, or Engineering.
MBA preferred.
3 years’ account management experience, including operating room and orthopedic devices or implants required.
Experienced and comfortable making executive ("C" level) presentations required.
Knowledge and Skill Requirements/Specialized Courses and/or Training:
Knowledge of surgical orthopedics and/or arthroscopy.
Skilled in working with different functions and effectively coordinates activities to achieve desired results.
Excellent listening skills, including the ability to identify and isolate customers concerns or objections.
Excellent written and oral communication skills.
Ability to communicate in written form concisely and effectively.
Ability to persuade and stand ground while putting the whole room at ease.
Strong relationship‑building skills required.
Experience uncovering, analyzing, and developing financial opportunities with mathematical models.
Strong mathematical skills.
Excellent public speaking and presentation skills required.
Highly organized, dependable, detail oriented.
Must be able to calculate, evaluate, and explain growth and loss percentages at the account and IDN level.
Machine, Tools, and/or Equipment Skills:
Microsoft Office, PC and various and specialized software.
Strong PowerPoint Presentation ability.
Strong Excel ability.
Benefits:
Medical, Dental and Vision Insurance
Company‑Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free Onsite Medical Clinics
Free Onsite Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)
Eligible for discretionary Long Term Incentive program
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
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Targeted Cash Compensation Package (Base & Bonus): $175,000 – $225,000.
Essential Duties and Responsibilities:
The primary internal contact for select accounts.
Maintains, strengthens, and/or expands existing relationships with selected accounts.
Develops, implements, and monitors sales and finance plans (contracts) with these accounts.
Directs, coordinates, and monitors sales and finance plans (contracts) with appropriate contacts (Finance, Sales, Legal, Business Development, Regional Management, Agencies, and Sales Representatives).
Has thorough understanding of selected account sales history, surgeon customers, buying group affiliations, objectives, and structure.
Evaluates strategic opportunities with select accounts and outlines solutions in meetings with Finance, Sales, and Business Development (when appropriate). Works with Legal to review contracts and other matters if necessary.
Reviews with Client Relationship Optimization National Accounts Director any regional manager and agent requests for account visits. If approved, account strategy will be formulated by the appropriate departments and request carried out by Central Accounts Area Manager and other personnel if necessary.
Understands orthopedic products, surgical procedures, and programs and can speak knowledgeably with both administrator and surgeon customers on these subjects.
Coordinates regional management, agency, and sales representative training on standardized programs.
Assists Client Relationship Optimization National Accounts Director in formulating creative new approaches to Arthrex’s Client Relationship Optimization National Accounts sales strategy.
Uses CRMA sales evaluation software as an important tool in everyday job requirements.
Attends management and regional training meetings to gain additional knowledge about new and existing products, procedures, and programs. Makes presentations to attendees at the meeting if requested.
Attends industry meetings, if appropriate.
Provides market expertise for assigned accounts.
Writes and posts periodic reports to update Client Relationship Optimization National Accounts Director and Arthrex sales leadership.
Travel over 50% of the time. (Must be located near a major airport within the covered geography).
Education and Experience:
Bachelor’s Degree required, preferably in Finance, Business, Economics, Accounting, or Engineering.
MBA preferred.
3 years’ account management experience, including operating room and orthopedic devices or implants required.
Experienced and comfortable making executive ("C" level) presentations required.
Knowledge and Skill Requirements/Specialized Courses and/or Training:
Knowledge of surgical orthopedics and/or arthroscopy.
Skilled in working with different functions and effectively coordinates activities to achieve desired results.
Excellent listening skills, including the ability to identify and isolate customers concerns or objections.
Excellent written and oral communication skills.
Ability to communicate in written form concisely and effectively.
Ability to persuade and stand ground while putting the whole room at ease.
Strong relationship‑building skills required.
Experience uncovering, analyzing, and developing financial opportunities with mathematical models.
Strong mathematical skills.
Excellent public speaking and presentation skills required.
Highly organized, dependable, detail oriented.
Must be able to calculate, evaluate, and explain growth and loss percentages at the account and IDN level.
Machine, Tools, and/or Equipment Skills:
Microsoft Office, PC and various and specialized software.
Strong PowerPoint Presentation ability.
Strong Excel ability.
Benefits:
Medical, Dental and Vision Insurance
Company‑Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free Onsite Medical Clinics
Free Onsite Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)
Eligible for discretionary Long Term Incentive program
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
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