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Commercial Parts Pro Store 7944

Advance Auto Parts, Arcade, New York, United States

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Job Description Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage team members. The role has expert knowledge of automotive systems and parts. It can source parts from multiple channels, including special order, FDO, second source, etc., and can direct drivers to ensure timely and accurate delivery. This is a full‑time role.

Primary Responsibilities

Maintain commercial customer relationships

Provide GAS2 selling experience to commercial customers

Achieve personal/store sales goals and service objectives

Provide day‑to‑day supervisory support for team members

Collaborate with GM on coaching and developmental needs for team members

Dispatch drivers ensuring delivery standards are achieved

Maintain commercial stocking programs

Build and maintain a network of second‑source suppliers

Secondary Responsibilities

Maintain core bank and commercial returns

Maintain commercial credit accounts

Partner with GM to ensure proper driver coverage

Success Factors

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and parts lookup systems

ASE P2 certified or ASE‑ready equivalent

Advanced solution, project and product quality recommendation ability

Ability to source from multiple channels

Advanced selling skills for commercial customers

Ability to multi‑task and remain organized

Effective communication, listening and problem solving skills.

Essential Job Skills Necessary for Success as a Commercial Parts Pro

Working knowledge of automotive systems, and diagnostic ability across internal engine, suspension, brakes, electronics, exhaust, etc.

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence

Understand and execute instructions furnished in written, oral, or diagram form

Successfully complete the Parts Knowledge Assessment

Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Use Microsoft software effectively (Word, Excel required)

Strong organizational skills

Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)

Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Commercial Parts Pro Up for Success

A minimum of 3 years of prior automotive parts experience preferred

Proven sales ability with past experience in fulfillment of customer transactions

Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals

Education High school diploma or general education degree (GED).

Certificates, Licenses, Registrations ASE Certification Preferred, but not required.

Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. The employee will predominantly be walking or standing, lift and/or move up to 50 pounds frequently and occasionally up to 100 pounds, and perform tasks requiring close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment The work environment is usually inside, but occasionally outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee may be exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.

Compensation Range 19.95 USD PER HOUR – 21.95 USD PER HOUR

Benefits Information https://jobs.advanceautoparts.com/us/en/benefits

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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