Suntrup Ford Westport
Experienced Ford Service Advisor(UNION SHOP)
Suntrup Ford Westport, Saint Louis, Missouri, United States, 63146
Experienced Ford Service Advisor(UNION SHOP)
Join to apply for the Experienced Ford Service Advisor(UNION SHOP) role at Suntrup Ford Westport
Overview Job Summary: We are looking for an Experienced Ford Service Advisor to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Base pay range $60,000.00/yr - $100,000.00/yr
Benefits
401k
health dental vision
Union Benefits
PTO/Vacation
Weekly pay
employee discounts
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
High school diploma or equivalent
Valid commercial driver’s license & clean driving record
Accredited training in service advisor skills, customer satisfaction, and quality control
Automotive service advisor experience
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Motor Vehicle Manufacturing
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Overview Job Summary: We are looking for an Experienced Ford Service Advisor to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Base pay range $60,000.00/yr - $100,000.00/yr
Benefits
401k
health dental vision
Union Benefits
PTO/Vacation
Weekly pay
employee discounts
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
High school diploma or equivalent
Valid commercial driver’s license & clean driving record
Accredited training in service advisor skills, customer satisfaction, and quality control
Automotive service advisor experience
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Motor Vehicle Manufacturing
#J-18808-Ljbffr