Sales Engineer - Aluminum (Texarkana, TX / Little Rock, AR Territory)
Pyrotek, Evansville, Indiana, United States, 47725
Sales Engineer - Aluminum (Texarkana, TX / Little Rock, AR Territory)
This position is within the Mining And Metals Industry. Job Summary
Who is Pyrotek?
Pyrotek is the most successful global industrial company you’ve never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. Join our team and create, improve and innovate the everyday! Essential Duties and Responsibilities
As part of the Sales team, the Sales Engineer is responsible for managing and increasing Pyrotek’s sales of technical products and solutions and working with the Aluminum division to develop and sustain long-term mutually beneficial relationships with existing and new customers. The ideal candidate will reside within reasonable commuting distance to Texarkana, TX (within 2-3 hours) and support the markets in Dallas, Fort Worth, Texarkana and Little Rock, Arkansas. Essential Functions/Responsibilities Establish, grow, and enhance sales accounts, by:
Creating a working relationship with customer base that meets/exceeds expectations. Negotiating pricing, minimum order quantities and supply agreements with customers; communicating changes internally for customer demands. Providing technical support to customers by collaborating internally and ensuring positive resolution. Soliciting sales of new or additional products, preparing pricing, and presenting quotations; setting final new prices, margins, and quotations for new products or services. Maintaining awareness of competitors’ activities and employing countermeasures to beat or contain competitor efforts. Prospecting new customers, and preparing, pricing, and presenting quotations. Developing and preparing customer purchase agreements and submitting to Supply Chain Team for final review prior to customer signing. Reviewing agreement levels versus actual performance quarterly to ensure customers meet agreement terms. Assisting as needed to resolve customer accounts receivable issues. Presenting internal and customer technical presentations, as requested. Meeting/exceeding sales and gross profit targets for assigned territory. Strategizing with management on sales tactics.
Providing effective sales support and ensuring customer expectations are met/exceeded for assigned division(s)/products, by:
Setting final new prices, margins, quotations on new products or services. Establishing positive working relationships with the customer by fielding territory customer calls, handling orders, and responding to customers in a timely and efficient manner. Establishing positive and collaborative working relationships with internal sales engineers, manufacturing operations, applicable vendors, and suppliers. Drafting and pricing quotes, gathering data, preparing reports and/or presentations. Visiting customers at their facilities for the purpose of selling, building customer rapport, and/or training.
Researching and addressing all customer problems and requests, including defining best products as a solution. Fielding and resolving customer complaints concerning billing or products, and documenting accordingly and timely; initiating RMA’s/customers credits, as needed. Partnering with customer service, operations, and supply chain as needed to ensure order fulfillment expectations are met. Utilizing Contact Management database (CRM System) to complete trip reporting and internal sales relationship communications in a timely manner. Ensuring travel expense reporting is accurate and timely. Qualifications
Education/Experience Bachelor’s degree in business, engineering, or a related technical sales discipline preferred, plus five (5) years of interrelated work/sales experience in a technical or process-related industry. Knowledge/Skills/Abilities Customer Support:
Passion for providing a high level of customer service and executing business development activities. Proven ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicit customer feedback to improve service, and respond timely to requests for service and assistance. Ability to consistently meet timelines and commitments. Business Acumen:
Ability to build relationships and sell technical solutions in an industrial setting. Demonstrated understanding of business implications of decisions. Adept at balancing profitability and customer sustainability and growth by pricing products and services accordingly. Demonstrated knowledge of industry, market, and competitors. Ability to identify external threats, opportunities and institute and adapt strategies based on the organization’s strengths and weaknesses, the competitive environment, and changing conditions. Affinity for setting and achieving challenging goals. Proven record of persistence and overcoming obstacles. Desire to measure self against standard of excellence. Willingness to take calculated risks to attain goals. Core Business Skills:
Ability to exercise sound judgment and discretion in handling proprietary and confidential information. Ability to work independently, without significant direction and to use resources effectively to “figure it out”. Strong critical thinking skills, judgment and keen attention to detail and accuracy. Exceptional prioritization, time management, and organizational skills. Ability to write routine reports and correspondences. Ability to work within an approved budget. Experienced in developing and implementing cost-saving measures. Accomplished in contributing to revenue and profitability. Ability to utilize organizational resources to align work with strategic goals. Core People Skills:
Ability to positively interact and work collaboratively with a diverse group of people at all levels of the organization. Genuine with high ethical standards and values and personal integrity and honesty. Ability to apply a large measure of common sense to a variety of situations. Computer/Applications Skills:
Proficient computer skills using a variety of software applications systems. Working knowledge of Microsoft Office Products, Power Bi, Visual, ERP (Enterprise Resource Planning), and CRM (Customer Relationship Management) Systems. Communication Skills:
Ability to speak clearly and persuasively in person or over the phone in positive or negative situations. Able to listen and obtain clarification and respond well to questions. Proficiency in writing clearly and concisely and editing work for spelling and grammar. Ability to vary writing style to meet business needs. Professional Investment:
Demonstrated commitment to own personal professional development and learning. Travel:
Ability to travel to customer facilities up to 50%, both domestic and international. Valid US passport or ability to obtain. Ability to maintain motor vehicle driving record in good standing, as defined by Pyrotek’s driving record requirements. For Pyrotek's Full Benefit Offerings, click
HERE . Pyrotek is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
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This position is within the Mining And Metals Industry. Job Summary
Who is Pyrotek?
Pyrotek is the most successful global industrial company you’ve never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. Join our team and create, improve and innovate the everyday! Essential Duties and Responsibilities
As part of the Sales team, the Sales Engineer is responsible for managing and increasing Pyrotek’s sales of technical products and solutions and working with the Aluminum division to develop and sustain long-term mutually beneficial relationships with existing and new customers. The ideal candidate will reside within reasonable commuting distance to Texarkana, TX (within 2-3 hours) and support the markets in Dallas, Fort Worth, Texarkana and Little Rock, Arkansas. Essential Functions/Responsibilities Establish, grow, and enhance sales accounts, by:
Creating a working relationship with customer base that meets/exceeds expectations. Negotiating pricing, minimum order quantities and supply agreements with customers; communicating changes internally for customer demands. Providing technical support to customers by collaborating internally and ensuring positive resolution. Soliciting sales of new or additional products, preparing pricing, and presenting quotations; setting final new prices, margins, and quotations for new products or services. Maintaining awareness of competitors’ activities and employing countermeasures to beat or contain competitor efforts. Prospecting new customers, and preparing, pricing, and presenting quotations. Developing and preparing customer purchase agreements and submitting to Supply Chain Team for final review prior to customer signing. Reviewing agreement levels versus actual performance quarterly to ensure customers meet agreement terms. Assisting as needed to resolve customer accounts receivable issues. Presenting internal and customer technical presentations, as requested. Meeting/exceeding sales and gross profit targets for assigned territory. Strategizing with management on sales tactics.
Providing effective sales support and ensuring customer expectations are met/exceeded for assigned division(s)/products, by:
Setting final new prices, margins, quotations on new products or services. Establishing positive working relationships with the customer by fielding territory customer calls, handling orders, and responding to customers in a timely and efficient manner. Establishing positive and collaborative working relationships with internal sales engineers, manufacturing operations, applicable vendors, and suppliers. Drafting and pricing quotes, gathering data, preparing reports and/or presentations. Visiting customers at their facilities for the purpose of selling, building customer rapport, and/or training.
Researching and addressing all customer problems and requests, including defining best products as a solution. Fielding and resolving customer complaints concerning billing or products, and documenting accordingly and timely; initiating RMA’s/customers credits, as needed. Partnering with customer service, operations, and supply chain as needed to ensure order fulfillment expectations are met. Utilizing Contact Management database (CRM System) to complete trip reporting and internal sales relationship communications in a timely manner. Ensuring travel expense reporting is accurate and timely. Qualifications
Education/Experience Bachelor’s degree in business, engineering, or a related technical sales discipline preferred, plus five (5) years of interrelated work/sales experience in a technical or process-related industry. Knowledge/Skills/Abilities Customer Support:
Passion for providing a high level of customer service and executing business development activities. Proven ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicit customer feedback to improve service, and respond timely to requests for service and assistance. Ability to consistently meet timelines and commitments. Business Acumen:
Ability to build relationships and sell technical solutions in an industrial setting. Demonstrated understanding of business implications of decisions. Adept at balancing profitability and customer sustainability and growth by pricing products and services accordingly. Demonstrated knowledge of industry, market, and competitors. Ability to identify external threats, opportunities and institute and adapt strategies based on the organization’s strengths and weaknesses, the competitive environment, and changing conditions. Affinity for setting and achieving challenging goals. Proven record of persistence and overcoming obstacles. Desire to measure self against standard of excellence. Willingness to take calculated risks to attain goals. Core Business Skills:
Ability to exercise sound judgment and discretion in handling proprietary and confidential information. Ability to work independently, without significant direction and to use resources effectively to “figure it out”. Strong critical thinking skills, judgment and keen attention to detail and accuracy. Exceptional prioritization, time management, and organizational skills. Ability to write routine reports and correspondences. Ability to work within an approved budget. Experienced in developing and implementing cost-saving measures. Accomplished in contributing to revenue and profitability. Ability to utilize organizational resources to align work with strategic goals. Core People Skills:
Ability to positively interact and work collaboratively with a diverse group of people at all levels of the organization. Genuine with high ethical standards and values and personal integrity and honesty. Ability to apply a large measure of common sense to a variety of situations. Computer/Applications Skills:
Proficient computer skills using a variety of software applications systems. Working knowledge of Microsoft Office Products, Power Bi, Visual, ERP (Enterprise Resource Planning), and CRM (Customer Relationship Management) Systems. Communication Skills:
Ability to speak clearly and persuasively in person or over the phone in positive or negative situations. Able to listen and obtain clarification and respond well to questions. Proficiency in writing clearly and concisely and editing work for spelling and grammar. Ability to vary writing style to meet business needs. Professional Investment:
Demonstrated commitment to own personal professional development and learning. Travel:
Ability to travel to customer facilities up to 50%, both domestic and international. Valid US passport or ability to obtain. Ability to maintain motor vehicle driving record in good standing, as defined by Pyrotek’s driving record requirements. For Pyrotek's Full Benefit Offerings, click
HERE . Pyrotek is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
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