Commercial Parts Pro Store 2360
Advance Auto Parts, Chesterfield Court House, Virginia, United States
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and expansion, partnering with the GM to manage team members and leveraging deep knowledge of automotive systems and parts. The position requires sourcing parts from various channels (special order, FDO, second source, etc.) and directing drivers to ensure timely, accurate delivery. This is a full‑time role.
Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for team members
Collaborate with GM on coaching and development needs for team members
Dispatch drivers to meet delivery standards
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge
Operating POS and parts lookup systems
ASE P2 certification or ASE‑ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from various channels (special order, FDO, second source, etc.)
Advanced selling skills for commercial customers
Ability to multi‑task and stay organized
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals; write simple correspondence
Understand and execute instructions furnished in written, oral or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide); use whole numbers, common fractions and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
Ability to work an assortment of days, evenings and weekends as needed
Prior Experience A minimum of 3 years of automotive parts experience preferred.
Proven sales ability with experience in fulfillment of customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
Education High school diploma or general education degree (GED).
Certificates, Licenses, Registrations ASE Certification Preferred, but not required.
Physical Demands Employees will predominantly walk or stand. Required to talk, hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Vision requirements include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment The work environment is usually indoors, but employees may be outdoors and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. Employees will be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.
Commission Position is eligible for sales commission based on individual or store performance.
Equal Opportunity We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability or any other federal, state or local protected class.
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Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for team members
Collaborate with GM on coaching and development needs for team members
Dispatch drivers to meet delivery standards
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge
Operating POS and parts lookup systems
ASE P2 certification or ASE‑ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from various channels (special order, FDO, second source, etc.)
Advanced selling skills for commercial customers
Ability to multi‑task and stay organized
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals; write simple correspondence
Understand and execute instructions furnished in written, oral or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide); use whole numbers, common fractions and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
Ability to work an assortment of days, evenings and weekends as needed
Prior Experience A minimum of 3 years of automotive parts experience preferred.
Proven sales ability with experience in fulfillment of customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
Education High school diploma or general education degree (GED).
Certificates, Licenses, Registrations ASE Certification Preferred, but not required.
Physical Demands Employees will predominantly walk or stand. Required to talk, hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Vision requirements include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment The work environment is usually indoors, but employees may be outdoors and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. Employees will be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.
Commission Position is eligible for sales commission based on individual or store performance.
Equal Opportunity We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability or any other federal, state or local protected class.
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