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Bradley Company

Maintenance Supervisor (Apartment Communities)

Bradley Company, South Bend, Indiana, us, 46626

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Maintenance Supervisor (Apartment Communities) Join to apply for the Maintenance Supervisor (Apartment Communities) role at Bradley Company.

Bradley Company is a team of experienced and talented commercial real estate professionals. We serve the brokerage, property management, and facility maintenance needs of commercial and multi-family clients. With a company history that began in 1978, we have more than 300 professionals serving Indiana, Michigan, and Ohio.

Bradley Company actively invests in our professionals and their growth. We are guided by our core values: entrepreneurial, collaborative, integrity, and champion. Our purpose is to build partnerships, improve communities and change lives.

Overview The Maintenance Supervisor leads the maintenance operations for assigned multifamily properties, ensuring high standards of safety, functionality, and resident satisfaction. This role oversees and supports a team of maintenance professionals, coordinates preventative maintenance programs, and ensures timely completion of service requests and unit turnovers. With strong leadership and technical expertise, the Maintenance Supervisor plays a vital role in creating a safe, attractive, and well-maintained community environment.

Schedule:

Monday – Friday, 8:00 AM – 5:00 PM ET, on-call rotation

Reports to:

Property Manager or Regional Property Manager

The Perks

Competitive bi-weekly pay – get paid consistently and on time

Rotational on-call schedule – just 1 week every 4 weeks, plus a $100 “thank you” bonus for each on-call week, giving you more predictability and work-life balance

Fast-access medical benefits – available within 30–60 days of hire

401(k) with company match – plus access to a dedicated Financial Advisor

Paid holidays from day one – no waiting period

Generous PTO – 15 days of paid time off after just 60 days

Tool reimbursement – keep your equipment in top shape

Education reimbursement – for approved job-related courses

Entrepreneurial, collaborative culture – your ideas and skills matter here

Key Responsibilities

Leadership & Team Management

Lead, train, and motivate maintenance staff, setting a professional example and promoting a culture of accountability and customer service

Maintain daily work schedules, review and approve team timecards and time off requests, and monitor expense reporting

Assist in coordinating leadership and training meetings to enhance process consistency and staff development

Maintenance Operations & Resident Services

Oversee and participate in all maintenance activities, including service requests, HVAC, plumbing, electrical, appliance repairs, and carpentry

Conduct routine building and grounds inspections to ensure curb appeal, safety, and compliance with property standards

Coordinate and oversee rental unit turnovers to meet property marketing and occupancy goals

Support seasonal property preparations, including landscaping and snow removal

Participate in the rotating on-call schedule for after-hours emergencies and provide 24/7 backup support when needed

Provide excellent customer service by addressing resident concerns promptly, courteously, and professionally

Collaborate with property managers to understand service priorities and ensure timely completion of maintenance tasks

Represent the company in a professional manner during interactions with residents, vendors, and team members

Take ownership of assigned properties, fostering a positive living environment that supports lease generation and renewals

Preventative Maintenance & Compliance

Manage and document the company’s preventative maintenance program for mechanical systems and property logs

Ensure all work complies with OSHA standards and Local, State, and National building codes

Track and monitor work orders, ensuring timely completion and accurate reporting through related systems

Report structural concerns or recurring issues promptly and provide recommended solutions

Budgeting, Vendor & Resource Management

Control maintenance expenditures within budgetary guidelines

Track and report costs for labor, equipment, and supplies, ensuring efficient use of resources

Coordinate with outside vendors and contractors to ensure timely, cost-effective, and high-quality service delivery

Solicit and review vendor quotes, making recommendations based on cost, quality, and scope of work

Oversee vendor work on-site to ensure compliance with company standards, safety protocols, and contractual obligations

Ensure staff have access to and properly use required tools, PPE, and safety equipment

Performs other duties and responsibilities as assigned to support business needs and contribute to team success.

Qualifications

Education & Experience

High school diploma or equivalent required

3+ years of hands-on Maintenance Supervisor experience in multifamily or residential property management preferred

Valid driver’s license and acceptable driving record required

EPA Section 608 Certification (Type II or III) required

Skills & Competencies

Proficient in diagnosing and repairing HVAC, plumbing, electrical, appliance, and general property maintenance issues

Knowledge of rental unit turnover processes, preventative maintenance practices, and vendor coordination

Ability to read and interpret blueprints, schematics, and technical manuals

Strong leadership, communication, and customer service skills with the ability to manage a team and interact professionally with residents and vendors

Comfortable working independently and managing time effectively

Dependable, responsive, and able to adapt to changing priorities and urgent needs

Ability to perform physical tasks, including lifting up to 50 lbs., climbing ladders, and working in confined spaces

Proficiency with Yardi and/or other work order and property management systems

Why Join Our Team? At Bradley Company, we believe well-maintained properties create strong communities. As a Maintenance Supervisor, you’ll have the opportunity to lead a skilled team, manage vendor relationships, and directly impact resident satisfaction while ensuring our properties operate at the highest standards. We offer a collaborative culture, opportunities for professional development, and the chance to make a lasting impact on the success of our communities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. This list of essential functions is not exhaustive and may be supplemented as necessary.

Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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