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First Citizens Bank

Commercial Portfolio Manager II

First Citizens Bank, Raleigh, North Carolina, United States, 27601

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Overview: This position is responsible for managing, servicing, and developing commercial or business banking relationships in an assigned area. Supports the ongoing financial and credit quality assessment needs of a mature portfolio and identifies client needs, recommending product or service solutions and making referrals to banking partners. Builds strong relationships with clients in accordance with the Bank’s core values, providing value for the client while maximizing sales revenue.

Responsibilities

Portfolio Management – monitors portfolio for completeness of documentation, accuracy of credit grading, potential exposures and processes line renewals and new requests as per loan approval servicing requirements.

Client Service – maintains ongoing communication with assigned commercial and business loan clients, fortifies relationships, monitors client satisfaction and conducts a needs assessment session at least once a year.

Sales – sells Bank loans and deposits through relationship‑based sales techniques, consulting closely to determine and meet clients’ financial needs; generates referrals from existing clients and business networks.

Collections – monitors loans for payment status and works with delinquent clients to collect past due payments.

Qualifications Bachelor’s Degree and 8 years of experience in Credit Analysis and Credit Underwriting OR High School Diploma or GED and 12 years of experience in Credit Analysis and Credit Underwriting. Skilled in credit analysis, underwriting, and servicing business and commercial loans.

Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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