John Lee - GEICO Local Office
Customer Service and Sales Representative
John Lee - GEICO Local Office, King Of Prussia, Pennsylvania, United States, 19406
Benefits
License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development This position offers a base salary + commission potential! Position Overview
As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Responsibilities
Establish customer relationships and follow up with customers, as needed. Responding promptly to customer inquiries via phone and email. Providing information about insurance policies, coverage details, and claims processes. Assisting clients with policy changes, updates, and renewals. Investigating and resolving customer issues or concerns with empathy and professionalism. Use a customer-focused, needs-based review process to educate customers about insurance options. Requirements
Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening People-oriented Detail oriented Proactive in problem-solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred
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License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development This position offers a base salary + commission potential! Position Overview
As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Responsibilities
Establish customer relationships and follow up with customers, as needed. Responding promptly to customer inquiries via phone and email. Providing information about insurance policies, coverage details, and claims processes. Assisting clients with policy changes, updates, and renewals. Investigating and resolving customer issues or concerns with empathy and professionalism. Use a customer-focused, needs-based review process to educate customers about insurance options. Requirements
Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening People-oriented Detail oriented Proactive in problem-solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred
#J-18808-Ljbffr