Commercial Parts Pro Store 2930
Advance Auto Parts, Newport News, Virginia, United States, 23600
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage Team Members. Requires expert knowledge of automotive systems and parts, with the ability to source from special order, FDO, second source, etc., and to direct drivers to ensure timely and accurate delivery. Full‑time position.
Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience for commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and parts lookup systems
ASE P2 certified or ASE‑ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi-task and remain organized
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems, including diagnostic ability for engine, suspension, brakes, electronic, exhaust, etc.
English communication (Spanish a plus); effective relationship building with customers, peers and management
Reading and interpreting safety rules, operating instructions, parts catalogs and procedure manuals; ability to write simple correspondence
Understanding and executing instructions in written, oral, or diagram form
Successfully completing the Parts Knowledge Assessment
Using basic mathematics accurately (add, subtract, multiply, divide in all units of measure)
Using Microsoft Word and Excel effectively
Strong organizational skills
Understanding commercial profitability concepts, including competition, market opportunities and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific customers)
Availability to work an assortment of days, evenings and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with past experience in fulfillment of customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
Education High school diploma or GED.
Certificates, Licenses, Registrations ASE Certification Preferred, but not required.
Physical Demands The position requires walking or standing for the majority of the shift; frequent lifting of up to 50 pounds and occasional lifting up to 100 pounds. Hand use, reaching, climbing, stooping, kneeling, crouching, and crawling may be required. Specific vision requirements include close, distance, color, depth perception, and the ability to adjust focus.
Work Environment Employees normally work indoors, but may be exposed to outdoor weather conditions when installing batteries or wiper blades. Exposure to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock risk, explosives, vibration, and moderate noise levels may occur.
Position is eligible for sales commission based on individual or store performance.
Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status or basis of disability, or any other federal, state or local protected class.
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Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience for commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and parts lookup systems
ASE P2 certified or ASE‑ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi-task and remain organized
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems, including diagnostic ability for engine, suspension, brakes, electronic, exhaust, etc.
English communication (Spanish a plus); effective relationship building with customers, peers and management
Reading and interpreting safety rules, operating instructions, parts catalogs and procedure manuals; ability to write simple correspondence
Understanding and executing instructions in written, oral, or diagram form
Successfully completing the Parts Knowledge Assessment
Using basic mathematics accurately (add, subtract, multiply, divide in all units of measure)
Using Microsoft Word and Excel effectively
Strong organizational skills
Understanding commercial profitability concepts, including competition, market opportunities and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific customers)
Availability to work an assortment of days, evenings and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with past experience in fulfillment of customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
Education High school diploma or GED.
Certificates, Licenses, Registrations ASE Certification Preferred, but not required.
Physical Demands The position requires walking or standing for the majority of the shift; frequent lifting of up to 50 pounds and occasional lifting up to 100 pounds. Hand use, reaching, climbing, stooping, kneeling, crouching, and crawling may be required. Specific vision requirements include close, distance, color, depth perception, and the ability to adjust focus.
Work Environment Employees normally work indoors, but may be exposed to outdoor weather conditions when installing batteries or wiper blades. Exposure to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock risk, explosives, vibration, and moderate noise levels may occur.
Position is eligible for sales commission based on individual or store performance.
Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status or basis of disability, or any other federal, state or local protected class.
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