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Commercial Parts Pro Store 6245

Advance Auto Parts, Dunkirk, Maryland, United States, 20754

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The Commercial Parts Pro is a professional level sales position responsible for driving profitable growth of the commercial business through customer retention and expansion. The role partners with the GM to manage and develop team members and uses expert automotive system and part knowledge to source parts, manage inventory, and ensure timely and accurate delivery of products.

Primary Responsibilities

Maintain commercial customer relationships

Provide GAS2 selling experience to commercial customers

Achieve personal/store sales goals and service objectives

Provide day‑to‑day supervisory support for Team Members

Collaborate with GM on coaching and developmental needs for Team Members

Dispatch drivers ensuring delivery standards are achieved

Maintain commercial stocking programs

Build and maintain a network of second source suppliers

Secondary Responsibilities

Maintain core bank and commercial returns

Maintain commercial credit accounts

Partner with GM to ensure proper driver coverage

Success Factors

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and Parts lookup systems

ASE P2 certified or ASE ready equivalent

Advanced solution, project and product quality recommendation ability

Ability to source from numerous places including special order, FDO, second source, etc.

Advanced selling skills for commercial customers

Ability to multi-task and remain organized

Effective communication, listening and problem solving skills

Essential Job Skills for Commercial Parts Pro

Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogues and procedure manuals; ability to write simple correspondence

Understand and execute instructions furnished in written, oral or diagram form

Successfully complete the Parts Knowledge Assessment

Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

Use Microsoft software effectively (Word, Excel required)

Strong organizational skills

Understand commercial profitability concepts, including knowledge of competition, market opportunities and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)

Ability to work an assortment of days, evenings and weekends as needed

Prior Experience A minimum of 3 years of prior automotive parts experience is preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education High school diploma or GED.

Certificates, Licenses, Registrations ASE certification preferred but not required.

Physical Demands The role requires predominantly walking or standing, lifting up to 50 pounds regularly and occasionally up to 100 pounds. The employee must have good hearing and vision, be able to use hands and fingers to handle parts, reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl. Specific vision abilities include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment The work environment is primarily indoors but will occasionally be outdoors with exposure to weather, moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives and vibration. Moderate noise levels are typical.

Compensation Range 19.95 USD per hour – 21.95 USD per hour. Position is eligible for sales commission based on individual or store performance.

Benefits Information https://jobs.advanceautoparts.com/us/en/benefits

Senioriy Level Mid-Senior level

Employment Type Full-time

Job Function Sales and Business Development

Industries Motor Vehicle Manufacturing and Retail

EEO Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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