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Commercial Parts Pro Store 4230

Advance Auto Parts, Aberdeen, North Carolina, United States, 28315

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Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. It partners with the GM to manage team members and utilizes expert knowledge of automotive systems and parts.

Primary Responsibilities

Maintain commercial customer relationships

Provide GAS2 selling experience to commercial customers

Achieve personal/store sales goals and service objectives

Provide day‑to‑day supervisory support for team members

Collaborate with GM on coaching and developmental needs for team members

Dispatch drivers ensuring delivery standards are achieved

Maintain commercial stocking programs

Build and maintain a network of second‑source suppliers

Secondary Responsibilities

Maintain core bank and commercial returns

Maintain commercial credit accounts

Partner with GM to ensure proper driver coverage

Success Factors

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operate inventory systems and store equipment

Parts and automotive system knowledge

Operate POS and parts lookup systems

ASE P2 certified or ASE ready equivalent

Advanced solution, project and product quality recommendation ability

Ability to source from numerous places including special order, FDO, second source, etc.

Advanced selling skills for commercial customers

Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)

Speak and write English (Spanish a plus); communicate effectively and build strong relationships

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence

Understand and execute instructions furnished in written, oral, or diagram form

Successfully complete the Parts Knowledge Assessment

Use basic math accurately: add, subtract, multiply, and divide in all units of measure

Use Microsoft software effectively (Word, Excel required)

Strong organizational skills

Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization

Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education High school diploma or general education degree (GED).

Certificates, Licenses, Registrations ASE Certification Preferred, but not required.

Physical Demands The employee will predominantly be walking or standing, talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment The work environment is usually inside but occasionally outside and exposed to weather conditions while performing tasks such as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts, high places, toxic chemicals, electrical shock, explosives, and vibration. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

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