Commercial Parts Pro Store 4460
Advance Auto Parts, Lexington, North Carolina, United States, 27292
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Responsible for profitable growth of the commercial business via customer retention and growth, partnering with GM to manage Team Members. Requires expert knowledge of automotive systems and parts, ability to source from multiple channels and direct drivers to ensure timely and accurate delivery. Full‑time position.
Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal and store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi‑task and remain organized
Essential Job Skills
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
Strong communication in English (Spanish a plus); build relationships with customers, peers and management
Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals; write simple correspondence
Execute written, oral or diagram instruction
Success on Parts Knowledge Assessment
Basic math accuracy: addition, subtraction, multiplication, division with whole numbers and decimals
Proficiency with Microsoft Word and Excel
Strong organizational skills
Understanding of commercial profitability concepts, market opportunities, and customer prioritization
Availability to work assorted days, evenings, and weekends as needed
Preferred Experience
Minimum of 3 years automotive parts experience
Proven sales ability in customer transaction fulfillment
Formal or informal experience leading teams, supervising daily tasks, and achieving goals
Education High school diploma or GED.
Certificates & Licenses ASE certification preferred but not required.
Physical Demands & Work Environment Work predominantly indoors; occasional outdoor exposure. Requires walking, standing, handling up to 100 lbs, reaching, bending, speaking, and hearing. Exposure to moving mechanical parts, chemicals, electrical shock, and moderate noise.
All employees must be able to establish and maintain a positive working relationship with every individual. Position may require use of customer service software and Sales and Parts POS systems.
EEO Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran or basis of disability or any other protected class.
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Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal and store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi‑task and remain organized
Essential Job Skills
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
Strong communication in English (Spanish a plus); build relationships with customers, peers and management
Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals; write simple correspondence
Execute written, oral or diagram instruction
Success on Parts Knowledge Assessment
Basic math accuracy: addition, subtraction, multiplication, division with whole numbers and decimals
Proficiency with Microsoft Word and Excel
Strong organizational skills
Understanding of commercial profitability concepts, market opportunities, and customer prioritization
Availability to work assorted days, evenings, and weekends as needed
Preferred Experience
Minimum of 3 years automotive parts experience
Proven sales ability in customer transaction fulfillment
Formal or informal experience leading teams, supervising daily tasks, and achieving goals
Education High school diploma or GED.
Certificates & Licenses ASE certification preferred but not required.
Physical Demands & Work Environment Work predominantly indoors; occasional outdoor exposure. Requires walking, standing, handling up to 100 lbs, reaching, bending, speaking, and hearing. Exposure to moving mechanical parts, chemicals, electrical shock, and moderate noise.
All employees must be able to establish and maintain a positive working relationship with every individual. Position may require use of customer service software and Sales and Parts POS systems.
EEO Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran or basis of disability or any other protected class.
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