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Commercial Parts Pro Store 7377

Advance Auto Parts, Exmore, Virginia, United States, 23350

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Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. It partners with the GM to manage team members. The role has expert knowledge of automotive systems and parts, can source from multiple channels (special order, FDO, second source, etc.), and directs drivers to ensure timely and accurate delivery. This is a full-time position.

Primary Responsibilities

Maintain commercial customer relationships

Provide GAS2 selling experience to commercial customers

Achieve personal/store sales goals and service objectives

Provide day‑to‑day supervisory support for team members

Collaborate with GM on coaching and developmental needs for team members

Dispatch drivers to ensure delivery standards are achieved

Maintain commercial stocking programs

Build and maintain a network of second‑source suppliers

Secondary Responsibilities

Maintain core bank and commercial returns

Maintain commercial credit accounts

Partner with GM to ensure proper driver coverage

Success Factors

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and parts lookup systems

ASE P2 certified or ASE‑ready equivalent

Advanced solution, project and product quality recommendation ability

Ability to source from numerous places including special order, FDO, second‑source, etc.

Advanced selling skills for commercial customers

Ability to multi‑task and remain organized

Effective communication, listening and problem‑solving skills

Essential Job Skills

Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management

Read and interpret safety rules, operating instructions, parts catalogs and procedure manuals; write simple correspondence

Understand and execute instructions in written, oral, or diagram form

Complete the Parts Knowledge Assessment

Use basic math accurately: add, subtract, multiply, divide

Use Microsoft Office (Word, Excel required)

Strong organizational skills

Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization

Work an assortment of days, evenings, and weekends as needed

Prior Experience A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.

Education High school diploma or GED.

Certificates, Licenses, Registrations ASE Certification Preferred, but not required.

Physical Demands Employee will predominantly walk or stand. Must be able to talk, hear, use hands and fingers, reach, climb, balance, stoop, kneel, crouch, crawl. Frequently lift or move up to 50 pounds, occasionally up to 100 pounds. Vision requirements: close, distance, color, depth perception, adjust focus.

Work Environment Usually inside, occasionally outside exposed to weather. Exposure to moving mechanical parts; high precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; vibration. Noise level moderate.

Commission Position is eligible for sales commission based on individual or store performance.

Equal Opportunity Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability or any other protected class.

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