About Us
Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces.
Role Overview The Sales Development Associate (SDA) supports Cytracom’s growth by identifying and qualifying new MSP partners through consistent, high-quality outbound activity. This inside sales role focuses on structured outreach—using phone, email, and digital engagement—to introduce Cytracom’s solutions and set qualified meetings for the Business Development team.
The SDA’s mission is to create a strong first impression of Cytracom by executing a disciplined outreach strategy. You’ll connect with potential partners, understand their needs, and communicate how Cytracom’s technology can support their business, ensuring well-qualified opportunities are handed off to sales.
Success in this role comes from persistence, attention to detail, and the ability to maintain energy and professionalism in every interaction. This is an inside role with no travel requirements.
Responsibilities
Conduct high-volume outbound prospecting via phone, email, and online platforms to identify and engage potential MSP partners.
Manage and prioritize assigned leads within the CRM to ensure timely and consistent follow-up.
Deliver Cytracom’s core messaging and value proposition with clarity and enthusiasm.
Schedule qualified discovery meetings between prospective partners and Cytracom’s Business Development Team.
Record all activity accurately in the CRM and maintain data integrity across all systems.
Overcome objections through effective communication and product knowledge.
Collaborate closely with marketing and sales to improve lead quality, conversion, and outreach strategy.
Continuously improve messaging and outreach tactics based on feedback and performance metrics.
Maintain a consistent level of energy, professionalism, and responsiveness in every prospect interaction.
Attributes for Success
High energy and enthusiasm
Strong attention to detail
Effective communicator with strong interpersonal skills
Resilient and adaptable under pressure
Self-disciplined and accountable
Collaborative team player
Inquisitive with a problem-solving mindset
Passion for sales and technology
Benefits
Medical, dental, and vision insurance is available
401K
Disability and Life insurance
Paid vacations and holidays
Flexible PTO policy
Casual, laid-back work environment
Free refreshments
Standing desks
Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.
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Role Overview The Sales Development Associate (SDA) supports Cytracom’s growth by identifying and qualifying new MSP partners through consistent, high-quality outbound activity. This inside sales role focuses on structured outreach—using phone, email, and digital engagement—to introduce Cytracom’s solutions and set qualified meetings for the Business Development team.
The SDA’s mission is to create a strong first impression of Cytracom by executing a disciplined outreach strategy. You’ll connect with potential partners, understand their needs, and communicate how Cytracom’s technology can support their business, ensuring well-qualified opportunities are handed off to sales.
Success in this role comes from persistence, attention to detail, and the ability to maintain energy and professionalism in every interaction. This is an inside role with no travel requirements.
Responsibilities
Conduct high-volume outbound prospecting via phone, email, and online platforms to identify and engage potential MSP partners.
Manage and prioritize assigned leads within the CRM to ensure timely and consistent follow-up.
Deliver Cytracom’s core messaging and value proposition with clarity and enthusiasm.
Schedule qualified discovery meetings between prospective partners and Cytracom’s Business Development Team.
Record all activity accurately in the CRM and maintain data integrity across all systems.
Overcome objections through effective communication and product knowledge.
Collaborate closely with marketing and sales to improve lead quality, conversion, and outreach strategy.
Continuously improve messaging and outreach tactics based on feedback and performance metrics.
Maintain a consistent level of energy, professionalism, and responsiveness in every prospect interaction.
Attributes for Success
High energy and enthusiasm
Strong attention to detail
Effective communicator with strong interpersonal skills
Resilient and adaptable under pressure
Self-disciplined and accountable
Collaborative team player
Inquisitive with a problem-solving mindset
Passion for sales and technology
Benefits
Medical, dental, and vision insurance is available
401K
Disability and Life insurance
Paid vacations and holidays
Flexible PTO policy
Casual, laid-back work environment
Free refreshments
Standing desks
Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.
#J-18808-Ljbffr