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First National Bank Texas

Loss Prevention Specialist

First National Bank Texas, Killeen, Texas, United States, 76542

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Responsibilities

Complete risk review of checks accepted for negotiation

Complete holistic risk review of accounts

Investigate potential risk/fraudulent activity

Place or revise Regulation CC holds to reduce the exposure of risk to the bank and ensure holds are compliant

Initiate internal account closings/reversals

Initiate Verafin cases

Process return notices

Professionally communicate via phone, email and/or letters with other bank employees, financial institutions, account holders, and/or makers

Complete large volumes of work accurately and in a timely manner, while ensuring compliance with policies, procedures, and assigned approval limits

Make decisions on routine issues in accordance with the Loss Prevention guidelines and assigned approval limits

Provide branch and contact center assistance with minimal assistance

Regular and predictable attendance and punctuality

Other duties as assigned

Position level will be dependent upon internal and external experience

Physical Requirements

Must be able to remain in a sitting stationary position for extended periods of time

Constantly operate a computer and other office machinery

Ability to lift up to 25 pounds

Qualifications

At least 18 years of age

High school diploma or equivalent

Working knowledge of Microsoft Office and general office equipment

Able to communicate in a professional manner verbally and in writing

Able to work independently to meet deadlines but remain flexible

Well-organized, with sharp attention to detail

Ability to maintain productivity, focus, and meet strict deadlines amid frequent interruptions

Strong customer service skills (both internal and external customers)

Must successfully pass background investigation according to company policy

Must be able to get along with co-workers and work effectively in a team environment

FCBI is an equal opportunity employer.

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