Shades of Grey HR
Restoration Sales & Operations Lead
Shades of Grey HR, Spokane, Washington, United States, 99254
Job Title: Restoration Sales & Operations Lead Location: Spokane, WA Base Pay: $65,000 / year Profit-Based Commissions: $60,000 – $135,00 / year (in addition to your base!) Total Potential Earnings: $125,000 - $200,000 / year
Shades of Grey HR is hiring for a client looking for a Restoration Sales & Operations Lead.
Tired of “normal” jobs that cap your upside?
If you’re hungry, competitive, and want to build something of your own without taking all the risk, this might be your lane.
We’re launching a network of Mitigation Outposts – small, fast-moving restoration teams that respond to water and fire damage emergencies in local neighborhoods. Think: rapid response + real responsibility + real money.
We’re looking for the founding leader of one of these outposts.
This isn’t a desk job. You’ll be:
Getting calls at odd hours
Meeting homeowners on their worst days
Scoping jobs, coordinating crews, and making sure the work gets done right
In return, once you’re ramped (typically within 6–12 months), we expect a strong performer in this role to earn $125,000–$200,000/year (base + profit-based comp).
Base salary is $65,000.
If you’ve ever thought, “I know I could run something if someone just gave me the shot,” keep reading.
What you’ll do You’ll own a local territory like it’s your mini-business, with support from a bigger platform behind you.
Day-to-day, that looks like:
Respond to emergency leads
Take inbound calls from homeowners with water or fire damage
Get on site quickly, build trust, explain the process, and win the job
Sell the job & set it up to win
Walk the property, scope the work, and set expectations with the customer
Coordinate documentation (photos, 3D scans, job notes) so the back office can handle the insurance side
Run the work
Direct a small team of techs and/or subcontractors on demo and mitigation work
Make sure jobs are on time, cleaned up, and done to spec
Build local relationships
Develop and maintain relationships with plumbers, property managers, and other referral partners
Represent the brand in the community – the person people think of when they hear “water damage” in your city
Own your numbers
Hit monthly goals for jobs completed, revenue, gross margin, and customer reviews
Work closely with our central team on scheduling, claims, and collections
You’ll have support with marketing, intake, and insurance back office – but you are the face and heartbeat of the outpost.
Who this is perfect for You don’t have to come from restoration – we’ll train you – but you do need the right wiring:
You like selling and you’re comfortable asking for the business
You enjoy being in motion – in the truck, on job sites, meeting people
You’re okay with odd hours – water damage doesn’t respect 9–5
You’re competitive and want your income tied to performance, not just your time
You can manage details: checklists, safety, job notes, and follow-through
You might be:
A current mitigation tech or crew lead who wants to run the whole show, not just part of the job
A salesperson (auto, home services, trades, etc.) who’s good with people and wants more ownership and upside
Someone who’s always been a bit entrepreneurial but doesn’t want to start from scratch alone
What we’re looking for (requirements)
Comfortable talking to customers in stressful situations and leading the conversation
Willing to be on call on a rotation basis (nights/weekends happen in this business)
Able and willing to do hands‑on work – tear‑outs, setting equipment, etc. (we’ll train you)
Strong driver’s license record and able to operate a company vehicle
Comfortable using basic tech: phone apps, job management software, email/text
Able to manage subs and/or small crews and hold people accountable
Restoration/construction experience is a plus, but not required. We care more about attitude, drive, and your ability to own outcomes.
What you get
Base salary: $65,000
Performance upside: realistic path to $125,000–$200,000/year within 6–12 months as your outpost ramps and hits targets
Training:
Full training in water mitigation, job scoping, and documentation
Playbooks, coaching, and ride‑alongs with experienced operators
Support system:
Central team to help with marketing, phone intake, and insurance back office
Proven strategy and backing from a private equity–backed restoration platform
Ongoing mentorship: Direct, ongoing coaching from an experienced restoration operator (Kevin), not just initial training — including regular check‑ins, field support, and problem‑solving as your outpost ramps
Growth path:
Be the founding leader in your market
Opportunity to mentor additional outpost leaders as we expand to multiple locations
#J-18808-Ljbffr
Shades of Grey HR is hiring for a client looking for a Restoration Sales & Operations Lead.
Tired of “normal” jobs that cap your upside?
If you’re hungry, competitive, and want to build something of your own without taking all the risk, this might be your lane.
We’re launching a network of Mitigation Outposts – small, fast-moving restoration teams that respond to water and fire damage emergencies in local neighborhoods. Think: rapid response + real responsibility + real money.
We’re looking for the founding leader of one of these outposts.
This isn’t a desk job. You’ll be:
Getting calls at odd hours
Meeting homeowners on their worst days
Scoping jobs, coordinating crews, and making sure the work gets done right
In return, once you’re ramped (typically within 6–12 months), we expect a strong performer in this role to earn $125,000–$200,000/year (base + profit-based comp).
Base salary is $65,000.
If you’ve ever thought, “I know I could run something if someone just gave me the shot,” keep reading.
What you’ll do You’ll own a local territory like it’s your mini-business, with support from a bigger platform behind you.
Day-to-day, that looks like:
Respond to emergency leads
Take inbound calls from homeowners with water or fire damage
Get on site quickly, build trust, explain the process, and win the job
Sell the job & set it up to win
Walk the property, scope the work, and set expectations with the customer
Coordinate documentation (photos, 3D scans, job notes) so the back office can handle the insurance side
Run the work
Direct a small team of techs and/or subcontractors on demo and mitigation work
Make sure jobs are on time, cleaned up, and done to spec
Build local relationships
Develop and maintain relationships with plumbers, property managers, and other referral partners
Represent the brand in the community – the person people think of when they hear “water damage” in your city
Own your numbers
Hit monthly goals for jobs completed, revenue, gross margin, and customer reviews
Work closely with our central team on scheduling, claims, and collections
You’ll have support with marketing, intake, and insurance back office – but you are the face and heartbeat of the outpost.
Who this is perfect for You don’t have to come from restoration – we’ll train you – but you do need the right wiring:
You like selling and you’re comfortable asking for the business
You enjoy being in motion – in the truck, on job sites, meeting people
You’re okay with odd hours – water damage doesn’t respect 9–5
You’re competitive and want your income tied to performance, not just your time
You can manage details: checklists, safety, job notes, and follow-through
You might be:
A current mitigation tech or crew lead who wants to run the whole show, not just part of the job
A salesperson (auto, home services, trades, etc.) who’s good with people and wants more ownership and upside
Someone who’s always been a bit entrepreneurial but doesn’t want to start from scratch alone
What we’re looking for (requirements)
Comfortable talking to customers in stressful situations and leading the conversation
Willing to be on call on a rotation basis (nights/weekends happen in this business)
Able and willing to do hands‑on work – tear‑outs, setting equipment, etc. (we’ll train you)
Strong driver’s license record and able to operate a company vehicle
Comfortable using basic tech: phone apps, job management software, email/text
Able to manage subs and/or small crews and hold people accountable
Restoration/construction experience is a plus, but not required. We care more about attitude, drive, and your ability to own outcomes.
What you get
Base salary: $65,000
Performance upside: realistic path to $125,000–$200,000/year within 6–12 months as your outpost ramps and hits targets
Training:
Full training in water mitigation, job scoping, and documentation
Playbooks, coaching, and ride‑alongs with experienced operators
Support system:
Central team to help with marketing, phone intake, and insurance back office
Proven strategy and backing from a private equity–backed restoration platform
Ongoing mentorship: Direct, ongoing coaching from an experienced restoration operator (Kevin), not just initial training — including regular check‑ins, field support, and problem‑solving as your outpost ramps
Growth path:
Be the founding leader in your market
Opportunity to mentor additional outpost leaders as we expand to multiple locations
#J-18808-Ljbffr