Xerox AG
A global technology company is seeking an Enterprise Helpdesk Analyst for their 2nd shift operations. The successful candidate will be responsible for resolving technical issues related to hardware, software, and connectivity while ensuring clients receive professional service. Candidates should possess 2–5 years of relevant experience in technical support and demonstrate strong troubleshooting skills, particularly with Windows OS and Microsoft 365. This role requires excellent communication capabilities to maintain client satisfaction and service excellence.
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