Xerox AG
A leading global technology company is seeking an Enterprise Helpdesk Analyst for 2nd shift operations in Phoenix, Arizona. This role is vital for providing exceptional client support by resolving complex technical issues and enhancing service workflows. Ideal candidates will have 2-5 years of experience in technical support, with proficiency in troubleshooting Windows OS and Microsoft 365. Strong communication and problem-solving skills are essential, as well as the ability to manage escalations effectively. Full-time role with competitive salary in USD.
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