H-E-B
Alice Drug - Customer Service Rep - Part-Time
Location: Alice, TX
H-E-B is seeking energetic and motivated Partners to provide excellent customer service, maintain a well-stocked and clean department, and support the team in a fast-paced, fun environment. No matter your background, bring your passion for people and join a community where people come first.
Responsibilities Stocking
Stocks and rotates items as needed
Assists with inventory control; loads, unloads, and moves product
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Organizes merchandise on pallets to make the department presentable to the public
Ensures integrity of shelf tags and signage in department; may create or prepare signage as needed
Maintains standards in shrink, safety, inventory control, and sanitation
Checks shipments for out-of-date or damaged product to ensure freshness and quality
Builds, stocks, maintains, and takes down store displays
Performs the duties of a Customer Service Assistant as needed
Customer Service
Provides superior customer service
Answers customer questions regarding products and assists with selections; helps customers locate store merchandise
Sales
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Food Safety / Sanitation
Cleans and sanitizes sales floor, display cases, prep areas, and equipment
Properly handles and maintains the operation of all equipment
Complies with departmental SOPs and store operating procedures
Additional Department-Specific Responsibilities / Pre‑Requisites
Beauty – Knowledge of beauty and cosmetic aids
Drugstore / General Merchandise – Prepares tags and signs as needed
Grocery – Organizes, cleans, and prepares back area; prepares tags and signs as needed
Texas Backyard – Passion for outdoors; ability to complete Green Thumb training (H-E-B internal training)
Entertainment – Knowledge in the audio/video field; knowledge of specialty products, movies, music, electronics, and video games
Background Requirements
Minimum age 18 (mandatory)
High school diploma or equivalent
Completion of Company Orientation and Safety Training (upon hire)
Desired Skills and Attributes
Strong customer service skills
Effective communication and interpersonal skills
Reading and writing proficiency
Planning and organizing skills
Physical Requirements Beauty
Constantly reach at waist, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
Occasionally sit, reach overhead, reach floor, bend, squat, crouch, kneel, climb stairs, climb ladders
Occasionally exposed to cold, loud noise, and wet conditions
Lift 30 lbs and manage in excess of 30 lbs
Drugstore / General Merchandise
Constantly reach at waist, pivot, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, push/pull with arms, pinch, perform fine motor movements
Occasionally sit, reach overhead, reach floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
Occasionally exposed to cold, loud noise, and wet conditions
Lift 55 lbs and manage in excess of 65 lbs
Grocery
Constantly reach at waist, pivot, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, push/pull with arms, pinch, perform fine motor movements
Frequently exposed to cold conditions
Occasionally sit, reach overhead, reach floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
Occasionally exposed to loud noise and wet conditions
Lift 65 lbs and manage in excess of 135 lbs
Texas Backyard
Constantly reach at waist, grasp
Frequently stand, walk
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push/pull with arms, pinch, perform fine motor movements
Occasionally exposed to wet conditions and loud noise
Frequently exposed to ambient temperatures
Lift 65 lbs and manage in excess of 65 lbs
Healthy Living
Constantly stand, reach at shoulder, reach at waist, pivot, grasp, pinch
Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion
Occasionally bend, crawl, climb stairs, twist, push/pull with arms, perform fine motor movements
Occasionally exposed to cold, loud noise, and wet conditions
Must be able to lift 50 lbs and manage in excess of 50 lbs
General guidelines: Constantly – 5.5+ hrs/8‑hr day; Frequently – 2.5–5.5 hrs/8‑hr day; Occasionally – 0–2.5 hrs/8‑hr day
Partners must not lift beyond their safe lifting limit; use assistance if needed
Seniority Level Entry level
Employment Type Part‑time
Job Function Other
Industries Retail
Referrals increase your chances of interviewing at H‑E‑B by 2x
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H-E-B is seeking energetic and motivated Partners to provide excellent customer service, maintain a well-stocked and clean department, and support the team in a fast-paced, fun environment. No matter your background, bring your passion for people and join a community where people come first.
Responsibilities Stocking
Stocks and rotates items as needed
Assists with inventory control; loads, unloads, and moves product
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Organizes merchandise on pallets to make the department presentable to the public
Ensures integrity of shelf tags and signage in department; may create or prepare signage as needed
Maintains standards in shrink, safety, inventory control, and sanitation
Checks shipments for out-of-date or damaged product to ensure freshness and quality
Builds, stocks, maintains, and takes down store displays
Performs the duties of a Customer Service Assistant as needed
Customer Service
Provides superior customer service
Answers customer questions regarding products and assists with selections; helps customers locate store merchandise
Sales
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Food Safety / Sanitation
Cleans and sanitizes sales floor, display cases, prep areas, and equipment
Properly handles and maintains the operation of all equipment
Complies with departmental SOPs and store operating procedures
Additional Department-Specific Responsibilities / Pre‑Requisites
Beauty – Knowledge of beauty and cosmetic aids
Drugstore / General Merchandise – Prepares tags and signs as needed
Grocery – Organizes, cleans, and prepares back area; prepares tags and signs as needed
Texas Backyard – Passion for outdoors; ability to complete Green Thumb training (H-E-B internal training)
Entertainment – Knowledge in the audio/video field; knowledge of specialty products, movies, music, electronics, and video games
Background Requirements
Minimum age 18 (mandatory)
High school diploma or equivalent
Completion of Company Orientation and Safety Training (upon hire)
Desired Skills and Attributes
Strong customer service skills
Effective communication and interpersonal skills
Reading and writing proficiency
Planning and organizing skills
Physical Requirements Beauty
Constantly reach at waist, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
Occasionally sit, reach overhead, reach floor, bend, squat, crouch, kneel, climb stairs, climb ladders
Occasionally exposed to cold, loud noise, and wet conditions
Lift 30 lbs and manage in excess of 30 lbs
Drugstore / General Merchandise
Constantly reach at waist, pivot, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, push/pull with arms, pinch, perform fine motor movements
Occasionally sit, reach overhead, reach floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
Occasionally exposed to cold, loud noise, and wet conditions
Lift 55 lbs and manage in excess of 65 lbs
Grocery
Constantly reach at waist, pivot, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, push/pull with arms, pinch, perform fine motor movements
Frequently exposed to cold conditions
Occasionally sit, reach overhead, reach floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
Occasionally exposed to loud noise and wet conditions
Lift 65 lbs and manage in excess of 135 lbs
Texas Backyard
Constantly reach at waist, grasp
Frequently stand, walk
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push/pull with arms, pinch, perform fine motor movements
Occasionally exposed to wet conditions and loud noise
Frequently exposed to ambient temperatures
Lift 65 lbs and manage in excess of 65 lbs
Healthy Living
Constantly stand, reach at shoulder, reach at waist, pivot, grasp, pinch
Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion
Occasionally bend, crawl, climb stairs, twist, push/pull with arms, perform fine motor movements
Occasionally exposed to cold, loud noise, and wet conditions
Must be able to lift 50 lbs and manage in excess of 50 lbs
General guidelines: Constantly – 5.5+ hrs/8‑hr day; Frequently – 2.5–5.5 hrs/8‑hr day; Occasionally – 0–2.5 hrs/8‑hr day
Partners must not lift beyond their safe lifting limit; use assistance if needed
Seniority Level Entry level
Employment Type Part‑time
Job Function Other
Industries Retail
Referrals increase your chances of interviewing at H‑E‑B by 2x
#J-18808-Ljbffr