Sherwin-Williams
Bilingual Customer Service Specialist (Spanish) - Floater
Sherwin-Williams, Elizabethton, Tennessee, United States, 37643
Bilingual Customer Service Specialist (Spanish) – Floater
Sherwin‑Williams
Base pay range: $16.93/hr – $16.93/hr
Job Description Location: Store #702338, 417 West Elk Avenue, Elizabethton, TN 37643. Full‑time position. Customer Service Specialists work closely with wholesale and retail customers to determine needs, answer questions about Sherwin‑Williams products, recommend solutions, resolve concerns, and maintain high quality and visual standards. Achieve excellent customer service while meeting sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and forms
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in‑stock and presentable condition of assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements
Must be at least eighteen (18) years of age
Must be legally authorized to work in the United States without needing visa sponsorship now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be able to read, write, comprehend, and communicate in Spanish
Must have a valid, unrestricted driver’s license
Must be able to retrieve materials from shelves and floors and lift/carry up to 50 lbs frequently and up to 70 lbs on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends
Preferred Qualifications
High School diploma or GED
At least one (1) year experience in delivery, retail, or customer service
Previous experience selling paint and paint‑related products
Previous experience operating tinting and mixing equipment
Sherwin‑Williams is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment.
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Sherwin‑Williams
Base pay range: $16.93/hr – $16.93/hr
Job Description Location: Store #702338, 417 West Elk Avenue, Elizabethton, TN 37643. Full‑time position. Customer Service Specialists work closely with wholesale and retail customers to determine needs, answer questions about Sherwin‑Williams products, recommend solutions, resolve concerns, and maintain high quality and visual standards. Achieve excellent customer service while meeting sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and forms
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in‑stock and presentable condition of assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements
Must be at least eighteen (18) years of age
Must be legally authorized to work in the United States without needing visa sponsorship now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be able to read, write, comprehend, and communicate in Spanish
Must have a valid, unrestricted driver’s license
Must be able to retrieve materials from shelves and floors and lift/carry up to 50 lbs frequently and up to 70 lbs on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends
Preferred Qualifications
High School diploma or GED
At least one (1) year experience in delivery, retail, or customer service
Previous experience selling paint and paint‑related products
Previous experience operating tinting and mixing equipment
Sherwin‑Williams is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment.
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