Canon U.S.A., Inc.
Copy Operator
Job Locations: US-NC-CHARLOTTE
Overview The Copy Operator will provide exceptional customer service and solutions for client's copy/print needs. Will follow production processes to produce quality, professionally finished products using print and production equipment for cutting, binding and laminating. Will also service and provide basic troubleshooting for copiers and printers.
Responsibilities
Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency. Ensure that the output is quality checked and accurately meets the instructions as submitted.
Deliver print jobs within established timeframes; maintain logs of all work submitted and completed, including service logs.
Responsible for minor maintenance of reproduction equipment by solving paper jams, placing service calls and conducting routine cleaning.
Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners.
Inform clients of estimated completion time, clarify instructions, report delays or unserviceable requests, and work with the client to resolve complaints to satisfaction.
Help to open and close the print center; assist in keeping the center neat and professional.
Where high‑speed, high‑volume digital publishing printers are used, adjust image quality via printer software, create folders and directories for print‑on‑demand orders, and accommodate special client requests such as large paper printing, poster copying, or manual/handbook‑sized printing.
Prepare monthly production and volume reports to measure productivity and prepare billing charges.
Additional Functions
Send, receive and deliver faxes.
May be requested to perform document scanning.
Prepare mail/packages for shipping orders.
Provide light housekeeping such as making coffee and keeping conference rooms orderly.
Due to changing office automation technology, learn new functionalities of duplicating machines, faxes and scanners as introduced at the site.
May perform mailroom responsibilities and other duties as directed by Site Manager or Assistant Site Manager.
Qualifications
High school Diploma or equivalent.
1–5 years of experience working directly in a print center.
Some familiarity with general job functions and a minimal understanding of detailed aspects.
Knowledge of machine operations from low to high‑volume, high‑speed duplicating equipment.
Proficiency in the use of reproduction equipment and systems (fax, scanner, punches, staplers, inserters, folders, paper cutters, spiral binders, velo‑binders, stitchers, collaters, counters, etc.).
Close supervision involving detailed instructions and constant checking of work performance.
Excellent customer service, professional attitude and appearance.
Ability to work overtime and meet deadlines.
Ability to follow directives and handle physical demands.
Strong communication skills.
Physical Demands
Frequent bending, reaching, lifting and standing; stacking print output into boxes or containers.
May lift and/or move up to 50 lbs.
What We Offer Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
#J-18808-Ljbffr
Overview The Copy Operator will provide exceptional customer service and solutions for client's copy/print needs. Will follow production processes to produce quality, professionally finished products using print and production equipment for cutting, binding and laminating. Will also service and provide basic troubleshooting for copiers and printers.
Responsibilities
Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency. Ensure that the output is quality checked and accurately meets the instructions as submitted.
Deliver print jobs within established timeframes; maintain logs of all work submitted and completed, including service logs.
Responsible for minor maintenance of reproduction equipment by solving paper jams, placing service calls and conducting routine cleaning.
Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners.
Inform clients of estimated completion time, clarify instructions, report delays or unserviceable requests, and work with the client to resolve complaints to satisfaction.
Help to open and close the print center; assist in keeping the center neat and professional.
Where high‑speed, high‑volume digital publishing printers are used, adjust image quality via printer software, create folders and directories for print‑on‑demand orders, and accommodate special client requests such as large paper printing, poster copying, or manual/handbook‑sized printing.
Prepare monthly production and volume reports to measure productivity and prepare billing charges.
Additional Functions
Send, receive and deliver faxes.
May be requested to perform document scanning.
Prepare mail/packages for shipping orders.
Provide light housekeeping such as making coffee and keeping conference rooms orderly.
Due to changing office automation technology, learn new functionalities of duplicating machines, faxes and scanners as introduced at the site.
May perform mailroom responsibilities and other duties as directed by Site Manager or Assistant Site Manager.
Qualifications
High school Diploma or equivalent.
1–5 years of experience working directly in a print center.
Some familiarity with general job functions and a minimal understanding of detailed aspects.
Knowledge of machine operations from low to high‑volume, high‑speed duplicating equipment.
Proficiency in the use of reproduction equipment and systems (fax, scanner, punches, staplers, inserters, folders, paper cutters, spiral binders, velo‑binders, stitchers, collaters, counters, etc.).
Close supervision involving detailed instructions and constant checking of work performance.
Excellent customer service, professional attitude and appearance.
Ability to work overtime and meet deadlines.
Ability to follow directives and handle physical demands.
Strong communication skills.
Physical Demands
Frequent bending, reaching, lifting and standing; stacking print output into boxes or containers.
May lift and/or move up to 50 lbs.
What We Offer Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
#J-18808-Ljbffr